14 Replies Latest reply on Mar 24, 2015 7:26 PM by 1051769

    Error: "Cannot connect to the provider. Make sure it is running in the specified host/port. Error (12031)"

    D.N. Rana


      Hi,

       

      EPM version: EPM 11.1.2.1
      When we are using Zoom In Level as All Levels and tring to drill down for dimention of HFM application we are getting below error.
      Error: "Cannot connect to the provider. Make sure it is running in the specified host/port. Error (12031)"

       

      As we found some solution from comunity , we have performed below workaround but still we are getting same error.

      ·              We have done the changes in mod_wl_ohs.conf file of OHS  with (WLIOTimeoutSecs 3600 and WLIOSocketTimeoutSecs 3600)

      ·              And then restarted OHS and  APS service but still we found same error.


      Could anyone please suggest ,where can we trace its log from web server and the solution for this issue?

          

           Thanks,

               D.N. Rana