I am trying to understand how the workflow should be used in OCS 10.1.2 (Linux). I have the complete installation.
When I submit a document for worklow in Content Service, the approvers gets a notification by mail. The mail has three choices:
Approve: Yes No Request Information
So far, so good. But what if the approver want to examine the document before making any decision? Shouldn't the document(s) be included in the mail as attachments or as link(s)?
I've seen that the workflow requests ends up in "My request" in the Reports in Content Service. The user might see the requests pending for approval and also the corresponding location of the file here, but this way of determining the files seems a bit awkward.