2 Replies Latest reply on Mar 13, 2015 2:55 PM by azodpe

    **Please Help** Email Approval for Workflow shows from role as SYSADMIN in Custom Workflow

    Abhilash K

      Hi All,

       

      We have built a custom workflow and the workflow approvals works as expected inside Oracle.

       

      Here is my problem,

      When an user approves the notification after logging into Oracle or clicked the email link and came to Oracle and approved, it shows the from role as the user.

      But I do the same thing using email approval, the role is shown as SYSADMIN.

       

      Please help me show this as the name of the user who approved it through email otherwise tell me the possible causes or options to achieve this requirement.

      Otherwise, provide me an explanation on why this is not possible.

       

      Thanks

      Abhilash