2 Replies Latest reply on Mar 26, 2015 3:17 PM by user558643

    Unable to print Transaction/Invoice - The Output File for request xxx is empty (0 bytes)

    user558643


      We are running EBS 12.1.3 on rdbms 11.2.4.

      We are unable to print Transaction/Invoices after applying the Jan-2015 CPU Database and EBS 12.1.3 patches.

      After creating an Invoice, an attempt to print pops up the message - "The Output File for request xxx is empty (0 bytes)"


      The following Jan2015 CPU patches were installed:

      Database patches:

      1) Patch 19769496 - Database Patch Set Update 11.2.0.3.13 (Includes CPUJan2015)

      2) Patch 19852361: ORACLE JAVAVM COMPONENT 11.2.0.3.1 DATABASE PSU - GENERIC JDBC PATCH (OCT2014) p19852361_112030_Generic.zip

      3) Patch 19877443: ORACLE JAVAVM COMPONENT 11.2.0.3.2 DATABASE PSU (JAN2015)

      4) Patch 19854461: DATABASE SECURITY PATCH UPDATE 11.2.0.3.0 (CPUJAN2015)

       

      EBS / Applications patches:

      1. Patch 19393542: TIMESTAMP MISMATCHES ON RULE SET & EVALUATION CONTEXT

      2. Patch R12.BNE.B.delta.4: R12.BNE.B.delta.4 - ATG one-off patches

      3. Patch 19873049: ORACLE APPLICATIONS RELEASE 12.1: CPU PATCH FOR JAN 2015

      4. Patch 19491900: 1OFF:12.1.3:UPDATED *_SUPPORT.UIX FILES WITHIN PATCH WIZARD TO MATCH RECENT ERS

      5. Patch 17701355: 1OFF:12.1.3:OAM CANNOT ADD PATCH IMPACT REQUEST PAGES TO OAM SUPPORT CART

       

      Problem is persisting even after have

      I checked the Print box

      Re-create grants and synonyms for APPS schema

      Compile APPS schema as per as per Doc ID 1632701.1

       

      As per Doc ID 1059712.1 , executed

      $FND_TOP/patch/115/sql/afopp001.sql as SYSTEM.

      $FND_TOP/patch/115/sql/afopp002.sql as APPLSYS

      Any suggestions on how I man resolve this issue.

      Thanks

      Mathias