0 Replies Latest reply on Mar 23, 2015 1:21 PM by User406280

    Unable to implement digital signature is oracle e-business suite 12.1.3


      Hi All,


      We are using Oracle EBS 12.1.3 and we have custom built oracle reports that use BI  templates. These templates were built using the BI publisher word Add in (i.e., Oracle  BI Publisher Template Builder for word ). We  DO NOT have BI publisher tool.

      The new requirement we have is to  implement digital signature in these BI templates.

      I have modified the BI templates to use digital signature using the Adobe Acrobat Pro.

      But I am unable to upload these BI templates  in the XML Publisher responsibility in Oracle Applications. I get the attached error saying "You have encountered an unexpected error "  . Since The PDF version for Templates in EBS is 1.4.

      Also, Patch 14313664 is already on.

      Once I modify the PDF template to PDF version 1.4  and digitally sign the template, the PDF version is switching back to 1.6.

      I understand that digital signature stores the hash information of the existing (signed) PDF. Hence, I cant change the version from 1.6 to 1.4


      What is the solution to this issue?