1 Reply Latest reply on Apr 18, 2015 10:35 AM by Bashar.

    PO approval direct from outlook mail


      EBS r12.1.3 & Database: 11g ( - 64bit) in Solaris 10 platform


      I have a requirement that Approval authority approve PO through email. I setup inbound and outbound email.

      I received a mail of respective PO. There is Response link of Approve/Reject . When i click on Approve then reply is open outlook reply dialog box with NID details.

      When i reply to this mail.. nothing to happen. PO remains with its initial status.


      Pl assist what to do after NID generates in mail. I reply to it or not? Tell the further process..



      MD Tanweer

        • 1. Re: PO approval direct from outlook mail



          When you click on Approve and a new mail window pops up, try the following:

          • Go to the Format Text tab
          • Click on "Plain Text"
          • Send the email


          If this does not work then go to the wf mailer account and check the discard folder.

          By the way, what is your email server type?