1 Reply Latest reply on Apr 18, 2015 10:35 AM by Bashar.

    PO approval direct from outlook mail

    2930076

      EBS r12.1.3 & Database: 11g (11.2.0.3.0 - 64bit) in Solaris 10 platform

       

      I have a requirement that Approval authority approve PO through email. I setup inbound and outbound email.

      I received a mail of respective PO. There is Response link of Approve/Reject . When i click on Approve then reply is open outlook reply dialog box with NID details.

      When i reply to this mail.. nothing to happen. PO remains with its initial status.

       

      Pl assist what to do after NID generates in mail. I reply to it or not? Tell the further process..

       

      Regards


      MD Tanweer

        • 1. Re: PO approval direct from outlook mail
          Bashar.

          Hi,

           

          When you click on Approve and a new mail window pops up, try the following:

          • Go to the Format Text tab
          • Click on "Plain Text"
          • Send the email

           

          If this does not work then go to the wf mailer account and check the discard folder.

          By the way, what is your email server type?

           

          Regards,

          Bashar