1 Reply Latest reply on Apr 26, 2015 12:23 PM by ;) ApPsMasTi ;)

    EBS R12 jtffmctl.txt error while starting Apps services

    2797111

           My Apps log-in page shows:

       

      Error page: you have encountered an unexpected error. Please contact the System Administrator for assistance. and displays Logout at the top right hand corner of the screen.

       

      my jtffmctl.txt shows the following exception:

       

      Note  : processor cannot be started

      oracle.apps.jtf.fm.engine.processor.ProcessorException: unexpected error

      at oracle.apps.jtf.fm.engine.processor.Processor.initStoredConfiguration(Processor.java:517)
      at oracle.apps.jtf.fm.engine.processor.Processor.<init>(Processor.java:253)
      at oracle.apps.jtf.fm.FulfillmentServer.startServer(FulfillmentServer.java:181)
      at oracle.apps.jtf.fm.FulfillmentServer.main(FulfillmentServer.java:249)

       

      -- <1.1> -- thread:main

      oracle.apps.jtf.fm.engine.processor.ProcessorException: Unknown SMTP host: la5095.oracleads.com;

        nested exception is:

      java.net.UnknownHostException: la5095.oracleads.com
      at oracle.apps.jtf.fm.engine.processor.Processor.initStoredConfiguration(Processor.java:482)
      at oracle.apps.jtf.fm.engine.processor.Processor.<init>(Processor.java:253)
      at oracle.apps.jtf.fm.FulfillmentServer.startServer(FulfillmentServer.java:181)
      at oracle.apps.jtf.fm.FulfillmentServer.main(FulfillmentServer.java:249)

       

      -- <1.2> -- thread:main

      oracle.apps.jtf.fm.engine.pooling.TransportPoolExcp: Unknown SMTP host: la5095.oracleads.com;

        nested exception is:

      java.net.UnknownHostException: la5095.oracleads.com
      at oracle.apps.jtf.fm.engine.pooling.TransportPool.getInstance(TransportPool.java:204)
      at oracle.apps.jtf.fm.engine.processor.Processor.initStoredConfiguration(Processor.java:478)
      at oracle.apps.jtf.fm.engine.processor.Processor.<init>(Processor.java:253)
      at oracle.apps.jtf.fm.FulfillmentServer.startServer(FulfillmentServer.java:181)
      at oracle.apps.jtf.fm.FulfillmentServer.main(FulfillmentServer.java:249)

      CONNECTION TO PORT TIMED OUT!!!

       

      The EBS R12 server suddenly switched off due to a power problem and then, after starting the DB and Apps services this is the error and Apps log-in page shows error as described in the beginning above.

       

      Please help.

       

      I am a system administrator and have a little knowledge in APps admin.

       

      Sarma MV

      Hyderabad, India