1 Reply Latest reply on Apr 30, 2015 2:33 AM by Kj - Kiran Jadhav

    Login Assistance throwing error

    2654085

      When trying to use Login Assistance, Under the Forgot Password section in the User Name field, I type my username and click the "Forgot Password" Button but get the following error:

       

      https://ebsprv.natr.com/OA_HTML/cabo/images/swan/errorl.gifhttps://ebsprv.natr.com/OA_HTML/cabo/images/swan/t.gif

      Error

       

      An unexpected error occurred while attempting to reset your password. Please contact your System Administrator.

      When trying to use Login Assistance, Under the Forgot User Name section in the Email field, I type my email and click the "Forgot User Name" Button but get the following error:

       

      https://ebsprv.natr.com/OA_HTML/cabo/images/swan/errorl.gifhttps://ebsprv.natr.com/OA_HTML/cabo/images/swan/t.gif

      Error

       

      An unexpected error occurred while processing your request. Please contact your System Administrator.

       

      We currently are running R12.1