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One of the customer is having the same issue as in the doc:
R12 When bringing up the EBS apps login page, a blank page is returned (Doc ID 1943995.1)
But they don't have the AMERICA in the LOV of parameter: ICX_TERRITORY
Is the America is the right LOV
If America is not found on the lov how to get in it?
You can set it to America or any other value based on the country using the system.
All territories should be in the LOV unless someone disabled any of them for some unknown reason.