0 Replies Latest reply on May 15, 2015 2:09 PM by Ronel

    AME issue - approval notification send to 2 approvers groups with different order at same time

    Ronel

      Hi

       

      I am having an issue with one of the Rules for AME set up for Requisition approval.

       

      Issue is that the I have 5-6 different approver groups which are at different order number in the Rule.

       

      It happens mostly during the approvers at 3&4 when the 2nd approver groups approves the requisition.

       

      Step by Step scenario

      1. 1st Group approves - the notification goes to 2nd group

      2. 2nd Group approves - the notification goes to 3rd & 4th  group  at the same time

       

      it should only go to 4th group if one the approvers in the 3rd groups in the rule approves.

       

      If anyone has face similiar issue , would really appreciate any help.

       

      Thanks