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Unable to install 12c 32 bit client on same machine as 12c 64 bit server

876260May 22 2015 — edited Dec 17 2015

I have installed the 64bit 12c server on a Windows Server 2012 R2 machine.  I had the installation create a new user named "oracle".  Now I need to install the 32bit 12c client on the same machine due to an application on the server that doesn't support the 64 bit client.  When I try to install the 32bit client, a console window comes up for a few seconds then goes away and an error window pops up.  The error says "[INS-10102] Installer initialization failed." and when I click the details button, it says "[INS-10002] Inventory initialization failed".  I checked the install log and it ends with the following:

ERROR: Cannot add user to application access ACL.
No mapping between account names and security IDs was done.

(534)

This machine used to have the 32 bit 11g client on it, but that has been completely removed.

I've searched the net, but can't find anything useful for this error.  Can anyone please give me some assistance?

Thanks very much.

Comments

Madhusudhan. M

Office 365 editions require locally installed supported versions of Office applications. See https://support.oracle.com/epmos/faces/DocumentDisplay?id=1581197.1.

Hope you rebooted server after changing heap settings. check out logs for any errors ?

https://docs.oracle.com/cd/E57185_01/EPMTR/ch03s14s02.html

Thanks,

Mady

user9082214

Not sure about the smart view performance issue - but issue #2 - if you are talking about getting the "white screen" when trying to open HFM in Workspace - this fix may help:

Doc ID 2237050.1

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=383744433618875&parent=EXTERNAL_SEARCH&sourceId=PROBLEM&…

--BRC

ChrisTurnbull

We have an open SR with Oracle for the Smart View issue also, they are looking at running a fiddler trace on it shortly. We have completed a number of tests in regards to all manner of EXCEL and IE Options to no avail. I will post up further if we get anywhere, but just want to confirm that right now 11.1.2.4 and EXCEL 2016 use leads to slower performing refreshes and occasional crashing.

One recommendation is that you stay on the Monthly Channel with EXCEL updates, as we experienced more frequent crashing on 1705 and lower of EXCEL.

I also recommend you lock down your Registry settings for Smart View, to prevent EXCEL pushing the Smart View add in into Disabled items each time it does crash, if you already have not done so.

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Locked on Jan 14 2016
Added on May 22 2015
#database-installation
14 comments
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