0 Replies Latest reply on Jun 26, 2015 1:12 PM by 2652054

    Universal Work Queue

    2652054

      Hi,

      Can anyone please tell me how can we see the tasks in Jeopardy in Universal Work Queue ?

      I have Universal work queue option in CIC user and Customer Support but when I click on it I see nothing .. it is blank ?

      Is there any setup done separately to view the Universal Work Queue ?

       

      Any help is much appreciated.