4 Replies Latest reply on Jul 17, 2015 7:35 PM by Dmitry Berezkin

    OIM 11.1.2.2.0: Error in logs when clicking "inbox" in /identity

    Naveen Sharma

      Hi Experts,

       

      Please help.

       

      I am using OIM 11.1.2.2.0, both single instance and clustered(HA).

       

      When I click "Inbox" from identity console or the link from approval email, logs show below error. The view in the approval page also goes wrong.

       

      <Jul 10, 2015 9:09:09 PM SAST> <Error> <oracle.bpel.common.userprefs.util.UserPreferencesUtil> <BEA-000000> <Error retrieving application session preferences. Default user preferences are used.

      java.lang.ClassNotFoundException: oracle.apps.fnd.applcore.common.prefs.PreferencesExtractor

              at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)

              at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:270)

              at weblogic.utils.classloaders.ChangeAwareClassLoader.findClass(ChangeAwareClassLoader.java:64)

              at java.lang.ClassLoader.loadClass(ClassLoader.java:306)

              at weblogic.utils.classloaders.GenericClassLoader.loadClass(GenericClassLoader.java:179)

              at weblogic.utils.classloaders.ChangeAwareClassLoader.loadClass(ChangeAwareClassLoader.java:43)

              at java.lang.Class.forName(Class.java:169)

              at oracle.bpel.common.userprefs.integration.applcore.ApplSessionUserPreferences.loadUserPreferences(ApplSessionUserPreferences.java:113)

              at oracle.bpel.common.userprefs.integration.applcore.ApplSessionUserPreferences.getInstance(ApplSessionUserPreferences.java:82)

              at oracle.bpel.common.userprefs.util.UserPreferencesUtil.updateForAppMode(UserPreferencesUtil.java:79)

              at oracle.bpel.common.userprefs.util.UserPreferencesUtil.getInstance(UserPreferencesUtil.java:193)

              at oracle.bpel.common.userprefs.util.UserPreferencesUtil.getInstance(UserPreferencesUtil.java:127)

              at oracle.bpel.worklistapp.userprefs.UserPreferencesBean.initWorklistUserPrefs(UserPreferencesBean.java:108)

              at oracle.bpel.worklistapp.userprefs.UserPreferencesBean.initUserPrefrences(UserPreferencesBean.java:93)

              at oracle.bpel.worklistapp.userprefs.UserPreferencesBean.<init>(UserPreferencesBean.java:75)

              at oracle.bpel.worklistapp.util.WorklistUtil.getUserPreferencesBean(WorklistUtil.java:858)

       

       

      Everything is OOTB, I am not sure where I am missing any class.

       

      Please help.

       

      Kind Regards,

       

      Naveen