4 Replies Latest reply on Aug 27, 2015 8:17 AM by user11981810

    OBIEE 11.1.1.7 Upgrade to 11.1.1.9 Error

    Vijay Nathan

      Hi,

       

      I have been facing one problem while upgrading OBIEE 11.1.1.7 to OBIEE 11.1.1.9 . I have completed all the steps which specified in document and succeed as well. but finally when using the configuration assistant got the error message

       

      INST-07407: Unable to detect machine platform or JVM bits.

      Make sure machine platform and JVM are supported.


      System configuration

      OS : Windows 2008 R2 64 bit

      Java installed in correct path

      java version "1.7.0_79"

      Java(TM) SE Runtime Environment (build 1.7.0_79-b15)

      Java HotSpot(TM) 64-Bit Server VM (build 24.79-b02, mixed mode)

       

      Please help to resolve this issue.

       

      Thanks in advance.