0 Replies Latest reply on Jul 23, 2015 6:56 AM by User453905

    First responder wins does not work when sent for More information requested in Requisition approval

    User453905

      ACTUAL BEHAVIOR

      ---------------

      An approval group has been set up with Voting method first responder wins.

      Action type ( approval-group chain of authority ) of this approval group is set as Serial and 'Voting Method' : First responder wins

      However, first approver request more information the notification with the 2nd approver

      still shows as Pending.

       

      EXPECTED BEHAVIOR

      -----------------------

      Expect the notification to be removed from the notification list of the 2nd approver when first approves responds as More information request.

       

      SYMPTOMS:

      ----------------

      This issue only occurs in case of more information is requested.

      When the response is Approve or Reject the notification for the 2nd approver is removed as expected.