1 Reply Latest reply on Jul 31, 2015 6:35 AM by 2645656

    Is Oracle Forms Personlizations in R12.2.4  different from R12.0.6?

    2770560


      Hi

       

      In R12.0.6, in Field Service, to open a given incident number, we had developed a customized form to open the service request form for the searched incident number. To enable this, in the customized form we initialized a global variable (gv_incident_number) with the value for the searched incident number and did personalization in the SR form.

      'incident_number='||${GLOBAL.GV_INCIDENT_NUMBER.VALUE}

       

      This all was working fine and the searched incident number was coming in the Create Service Request form n R12.0.6 instance.

       

      After the upgrade to r12.2.4 this has stopped working and when we navigate from the custom form to the Create service request form, it randomly searches any incident number and display its content.

      Any advise on this?

       

      Thanks

      Abhijeet