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java update did not complete error code 1603 windows

George PerkinsAug 27 2015 — edited Aug 28 2015

When I try to update Java on Windows 7 Pro 64bit, the installer ends with an error message "Java update did not complete. Error Code: 1603. Please refer to the Java Help Center for troubleshooting information or contact your system administrator."

The Java Help Center is not helpful. It indicates that this is a known problem and is being researched. This status is apparently true for over a year with no resolution, so it seems as if not enough resources are being devoted to the research. The topic alludes to possible incompatibility with Microsoft security update MS14-049 KB2918614.

I have uninstalled KB2918614 and still have the same error.

I uninstalled Java 7, restarted the PC, and tried to install Java 8 and got the same error. So then I installed Java 7 update 79 and that worked, but I can't get beyond Java 7 to a supported future-proof edition of Java.

These all fail:

jre-8u45-windows-i586.exe

jre-8u45-windows-x64.exe

jre-8u60-windows-i586.exe

jre-8u60-windows-x64.exe

Internet web searches using your favorite search engine will dredge up many people having the same problem, but no definitive solution. Variations on uninstall all Java variants and re-install, change language settings to English, remove KB2918614, use offline installer, use online autoupdate installer, hack the registry, etc., but it is like all of these are purely by-accident lucky work-around solutions, and there is no actual real, official answer as to what is going on! I've tried them all, and I still cannot get Java 8 to install. I cannot update Java.

  1. What is the solution to the 1603 error?
  2. Should I stick with Java 7 forever?
  3. And although my computer OS is 64bit, should I be installing the i586 or x64 Java, or both?

Error Screenshots:

Java1Capture.JPG

Java2Capture.JPG

This post has been answered by George Perkins on Aug 28 2015
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Locked on Sep 25 2015
Added on Aug 27 2015
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