5 Replies Latest reply on Oct 26, 2015 12:27 PM by GUGGI

    Cannot login to the R12.1.3 applications

    2972023

      Hello Everyone:

       

      After patching in R12.1.3 I am having an issue log into applications. After I put in the credentials into the login page and it's taking long time and not responding and throwing the following generic error.

       

      The following patches were installed and covered all pre-reqs and also replaced CUSTOM.pll with the original (out of box) CUSTOM.pll.

       

      INV patch 21218468 

      CPU APR 2015 20406628

      R12.AR.B: Patch 18370021

       

      To troubleshoot the problem I run the autoconfig on DB and APPS Tier successfully and re-start the applications but that didn't help. Please let me know the how to resolve this issue.

        

      Internal Server Error

       

      The server encountered an internal error or misconfiguration and was unable to complete your request.

       

      Please contact the server administrator, ohs_admin@metra.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

       

      More information about this error may be available in the server error log.

       

      Error Codes

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      Thanks,

      Syed.