2 Replies Latest reply on Oct 15, 2015 10:47 AM by Bashar.

    Cannot Load Oracle Forms on IE11, Internet explorer stop responding

    3049359

      Hi!

      I would like to ask your expertise on this, we are having issues loading Oracle Forms when using IE11. Our Java installed for the moment is Java 7 Update 17 32-bit and 64-bit. We are using windows 7 platform. Unfortunately everything is working on IE9 but after upgrading to IE11 this error happens. Below is the Crash Dump of IE11 that we have retrieved after analysis:

       

      Analysis Summary
      TypeDescriptionRecommendation
        ErrorWARNING - DebugDiag was not able to locate debug symbols for jvm.dll, so the information below may be incomplete.

       

      In IEXPLORE__PID__10312__Date__10_13_2015__Time_01_25_18PM__733__Second_Chance_Exception_C0000005.dmp the assembly instruction at jvm+695ba in C:\Program Files (x86)\Java\jre7\bin\client\jvm.dll from Oracle Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000000 on thread 29
      Please follow up with the vendor Oracle Corporation for C:\Program Files (x86)\Java\jre7\bin\client\jvm.dll
        InformationDebugDiag determined that this dump file (IEXPLORE__PID__10312__Date__10_13_2015__Time_01_25_18PM__733__Second_Chance_Exception_C0000005.dmp) is a crash dump and did not perform any hang analysis. If you wish to enable combined crash and hang analysis for crash dumps, edit the Globals.asp script (located in the DebugDiag\Scripts\inc folder) and set the g_DoCombinedAnalysis constant to True.