1 2 Previous Next 22 Replies Latest reply on May 24, 2017 8:26 AM by Gianni Ceresa

    OBIEE 12C Post Installation Issue

    1018671

      Hi All,

       

      I had installed OBIEE 12C successfully and able to access Analysis,EM,Console,Rpd.

      After restarting my system, when i try to start the START.CMD  Under /OracleHome/User_Projects/bi/bin/bitools

       

      i am facing below issue

       

      ADMIN server is not able to connect the host and port 9500.

      Not able to start the server.

       

      Please do the needful.

       

      Regards,

      Suman

        • 1. Re: OBIEE 12C Post Installation Issue
          Gianni Ceresa

          Hi,

          Not really lot of info ....

          How is your network setup? fixed IP? DHCP?

          • 2. Re: OBIEE 12C Post Installation Issue
            3015622

            Hi Gianni Ceresa,

             

            Thanks for the reply.

             

            I had installed OBIEE12C in VMWARE on Windows 7.

            I had Configured  Microsoft Loopback Adapter and had used static IP.

            In the host file I had mentioned the same static IP along with Host name.

             

            If you require the error message if will copy it.

             

            Regards,

            Suman

            • 3. Re: OBIEE 12C Post Installation Issue
              Gianni Ceresa

              What's the host it is trying to connect? Is it the one you have in your host file? Your firewall allow the connection?

              • 4. Re: OBIEE 12C Post Installation Issue
                1018671

                Hi Gianni Ceresa,

                When i check the host name using cmd prompt it displays the same host name mentioned in the file.

                 

                I had not checked the firewall connection.If the firewall is causing problem,

                 

                How to check it and how to resolve it?

                 

                 

                Thanks in advance.

                Suman

                • 5. Re: OBIEE 12C Post Installation Issue
                  AmarnathAitha

                  Even when i installed last week faced similar issue .. but as soon as i connect my LAN cable, as i was able to ping my host (myhost.xxx.com), i was able to connect to BI URLs. But when went off LAN, as i was able to ping the host, i couldn't connect BI. Even though i had entries in my hosts file and loop back adapter was configured, DB was running and i was able to get weblogic up and running, if i go off LAN i was not able to connect to URL.. i think we need make config changes in weblogic, but did get enough time to explore further.

                  • 6. Re: OBIEE 12C Post Installation Issue
                    Gianni Ceresa

                    What I meant is to look into the script to see how it is trying to reference your server and to which host it is connection.

                    How to check Windows firewall? Well ... it's included in every single Windows for the last 5 years, so I'm almost sure Google must have the answer for that...

                    • 7. Re: OBIEE 12C Post Installation Issue
                      1018671

                      Hi Gianni Ceresa,

                       

                      I had turn off the firewall and re-installed the OBIEE12C ,but still i am facing the same issue.

                      It is trying to connect the same host as exepected.

                      Below i am copying the log it is generated after running the start.cmd

                       

                      -----

                      Microsoft Windows [Version 6.1.7600]

                      Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

                      C:\Windows\system32>cd C:\OBI12c\Middleware\Oracle_Home\user_projects\domains\bi

                      \bitools\bin\

                      C:\OBI12c\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>start.cmd -all

                      BI_PRODUCT_HOME set as C:\OBI12c\Middleware\Oracle_Home\bi\

                      ORACLE_HOME set as C:\OBI12c\Middleware\Oracle_Home

                      Domain status; Using domainHome: C:\OBI12c\Middleware\Oracle_Home\bi\bin\..\..\u

                      ser_projects\domains\bi ...

                      Starting domain; Using domainHome: C:\OBI12c\Middleware\Oracle_Home\bi\bin\..\..

                      \user_projects\domains\bi ...

                      Initializing WebLogic Scripting Tool (WLST) ...

                      Welcome to WebLogic Server Administration Scripting Shell

                      Type help() for help on available commands

                      <Nov 4, 2015 9:51:59 PM IST> <Info> <Security> <BEA-090905> <Disabling the Crypt

                      oJ JCE Provider self-integrity check for better startup performance. To enable t

                      his check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true.>

                       

                      <Nov 4, 2015 9:51:59 PM IST> <Info> <Security> <BEA-090906> <Changing the defaul

                      t Random Number Generator in RSA CryptoJ from ECDRBG128 to HMACDRBG. To disable

                      this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true.>

                      <Nov 4, 2015 9:52:00 PM IST> <Info> <Security> <BEA-090909> <Using the configure

                      d custom SSL Hostname Verifier implementation: weblogic.security.utils.SSLWLSHos

                      tnameVerifier$NullHostnameVerifier.>

                      Node manager not running. Starting it...

                      NMProcess: NODEMGR_HOME is already set to C:\OBI12c\MIDDLE~1\ORACLE~1\USER_P~1\d

                      omains\bi\NODEMA~1

                      NMProcess: CLASSPATH=.;C:\Java\JDK18~1.0_6\lib\tools.jar;C:\OBI12c\MIDDLE~1\ORAC

                      LE~1\wlserver\server\lib\weblogic.jar;C:\OBI12c\MIDDLE~1\ORACLE~1\oracle_common\

                      modules\net.sf.antcontrib_1.1.0.0_1-0b3\lib\ant-contrib.jar;C:\OBI12c\MIDDLE~1\O

                      RACLE~1\wlserver\modules\features\oracle.wls.common.nodemanager.jar;C:\Java\JDK1

                      8~1.0_6\lib\tools.jar;C:\OBI12c\MIDDLE~1\ORACLE~1\wlserver\modules\features\WLST

                      WL~1.JAR;C:\OBI12c\Middleware\Oracle_Home\oracle_common\modules\oracle.jps\jps-m

                      anifest.jar

                      NMProcess:

                      NMProcess: C:\OBI12c\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi\NODEMA~1>"C:\Java\JDK

                      18~1.0_6\bin\java.exe"  -server -Xms32m -Xmx200m -Dcoherence.home=C:\OBI12c\MIDD

                      LE~1\ORACLE~1\coherence -Dbea.home=C:\OBI12c\MIDDLE~1\ORACLE~1 -DNodeManagerHome

                      =C:\OBI12c\Middleware\Oracle_Home\user_projects\domains\bi\nodemanager -DLogToSt

                      derr=false -DQuitEnabled=true -Dweblogic.RootDirectory=C:\OBI12c\Middleware\Orac

                      le_Home\user_projects\domains\bi  -Doracle.security.jps.config=C:\OBI12c\Middlew

                      are\Oracle_Home\bi\bin\..\..\user_projects\domains\bi\config\fmwconfig\jps-confi

                      g-jse.xml -Dcommon.components.home=C:\OBI12c\Middleware\Oracle_Home\oracle_commo

                      n -Dopss.version=12.2.1 -Dweblogic.RootDirectory=C:\OBI12c\MIDDLE~1\ORACLE~1\USE

                      R_P~1\domains\bi   -Doracle.bi.home.dir=C:\OBI12c\Middleware\Oracle_Home\bi -Dor

                      acle.bi.config.dir=C:\OBI12c\Middleware\Oracle_Home\bi\bin\..\..\user_projects\d

                      omains\bi\config\fmwconfig\biconfig -Doracle.bi.environment.dir=C:\OBI12c\Middle

                      ware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi\config\fmwconfig\bienv -D

                      oracle.bi.12c=true -Ddomain.home=C:\OBI12c\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi

                      -Dfile.encoding=utf-8  -Djava.system.class.loader=com.oracle.classloader.weblog

                      ic.LaunchClassLoader "-Djava.security.policy=C:\OBI12c\MIDDLE~1\ORACLE~1\wlserve

                      r\server\lib\weblogic.policy" "-Dweblogic.nodemanager.JavaHome=C:\Java\JDK18~1.0

                      _6" weblogic.NodeManager -v

                      NMProcess: Nov 04, 2015 9:52:18 PM oracle.security.opss.internal.runtime.Service

                      ContextManagerImpl getContext

                      NMProcess: WARNING: Bootstrap services are used by OPSS internally and clients s

                      hould never need to directly read/write bootstrap credentials. If required, use

                      Wlst or configuration management interfaces.

                      NodeManager started

                       

                      Reading domain...

                      /Servers/AdminServer/ListenPort=9500

                      Accessing admin server using URL t3://SUMAN:9500

                      Starting AdminServer ...

                      Admin Server Start Exception: Error occurred while performing nmStart : Error St

                      arting server AdminServer : Received error message from Node Manager Server: [Se

                      rver start command for WebLogic server 'AdminServer' failed due to: [Server fail

                      ed to start up but Node Manager was not aware of the reason]. Please check Node

                      Manager log and/or server 'AdminServer' log for detailed information.]. Please c

                      heck Node Manager log for details.

                      Use dumpStack() to view the full stacktrace :

                      Reading domain...

                      /Servers/AdminServer/ListenPort=9500

                      Accessing admin server using URL t3://SUMAN:9500

                      Requesting credentials ...

                      Enter Weblogic login details at prompt

                      Weblogic Username: weblogic

                      Weblogic Password:

                      Starting AdminServer ...

                      Unable to connect to AdminServer on host: SUMAN

                       

                       

                      Failed to start one or more Servers

                       

                       

                      /Servers/AdminServer/ListenPort=9500

                      Accessing admin server using URL t3://SUMAN:9500

                      Start Admin Server connect Exception caught Error occurred while performing conn

                      ect : Error getting the initial context. There is no server running at t3://SUMA

                      N:9500 : t3://SUMAN:9500: [RJVM:000575]Destination 10.10.10.10, 9500 unreachable

                      .; nested exception is:

                              java.net.ConnectException: Connection refused: connect; [RJVM:000576]No

                      available router to destination.; nested exception is:

                              java.rmi.ConnectException: [RJVM:000576]No available router to destinati

                      on.

                      Use dumpStack() to view the full stacktrace :

                      Reading domain...

                      Nov 04, 2015 9:57:11 PM com.oracle.cie.domain.script.jython.CommandExceptionHand

                      ler handleException

                      SEVERE: Error: runCmd() failed.

                      com.oracle.cie.domain.script.jython.WLSTException: 60713: Command execution fail

                      ed.

                      60713: Attempt to execute command "readDomain" in invalid state: Configuration

                      60713: Check the logs for more information.

                      @com.oracle.cie.domain.script.jython.WLSTState.processCommand(WLSTState.java:20

                      3)

                              at com.oracle.cie.domain.script.jython.CommandExceptionHandler.handleExc

                      eption(CommandExceptionHandler.java:69)

                              at com.oracle.cie.domain.script.jython.WLScriptContext.handleException(W

                      LScriptContext.java:2360)

                              at com.oracle.cie.domain.script.jython.WLScriptContext.runCmd(WLScriptCo

                      ntext.java:676)

                              at sun.reflect.GeneratedMethodAccessor668.invoke(Unknown Source)

                              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces

                      sorImpl.java:43)

                              at java.lang.reflect.Method.invoke(Method.java:497)

                              at org.python.core.PyReflectedFunction.__call__(Unknown Source)

                              at org.python.core.PyMethod.__call__(Unknown Source)

                              at org.python.core.PyObject.__call__(Unknown Source)

                              at org.python.core.PyInstance.invoke(Unknown Source)

                              at org.python.pycode._pyx155.command$1(C:\Users\Petlusuman\AppData\Local

                      \Temp\WLSTOfflineIni4031630905343076119.py:19)

                              at org.python.pycode._pyx155.call_function(C:\Users\Petlusuman\AppData\L

                      ocal\Temp\WLSTOfflineIni4031630905343076119.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyFunction.__call__(Unknown Source)

                              at org.python.pycode._pyx155.readDomain$28(C:\Users\Petlusuman\AppData\L

                      ocal\Temp\WLSTOfflineIni4031630905343076119.py:127)

                              at org.python.pycode._pyx155.call_function(C:\Users\Petlusuman\AppData\L

                      ocal\Temp\WLSTOfflineIni4031630905343076119.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyFunction.__call__(Unknown Source)

                              at org.python.pycode._pyx140.getAdminServerUrl$24(C:\OBI12c\Middleware\O

                      racle_Home\bi\modules\oracle.bi.sysman\scripts\process_control.py:512)

                              at org.python.pycode._pyx140.call_function(C:\OBI12c\Middleware\Oracle_H

                      ome\bi\modules\oracle.bi.sysman\scripts\process_control.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyFunction.__call__(Unknown Source)

                              at org.python.pycode._pyx140.requestCredentialsAndConnectToAdminServer$8

                      (C:\OBI12c\Middleware\Oracle_Home\bi\modules\oracle.bi.sysman\scripts\process_co

                      ntrol.py:178)

                              at org.python.pycode._pyx140.call_function(C:\OBI12c\Middleware\Oracle_H

                      ome\bi\modules\oracle.bi.sysman\scripts\process_control.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyFunction.__call__(Unknown Source)

                              at org.python.pycode._pyx140.connectAdminServer$9(C:\OBI12c\Middleware\O

                      racle_Home\bi\modules\oracle.bi.sysman\scripts\process_control.py:242)

                              at org.python.pycode._pyx140.call_function(C:\OBI12c\Middleware\Oracle_H

                      ome\bi\modules\oracle.bi.sysman\scripts\process_control.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyFunction.__call__(Unknown Source)

                              at org.python.pycode._pyx140.outputComponentsStatus$22(C:\OBI12c\Middlew

                      are\Oracle_Home\bi\modules\oracle.bi.sysman\scripts\process_control.py:454)

                              at org.python.pycode._pyx140.call_function(C:\OBI12c\Middleware\Oracle_H

                      ome\bi\modules\oracle.bi.sysman\scripts\process_control.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyFunction.__call__(Unknown Source)

                              at org.python.pycode._pyx140.statusComponents$25(C:\OBI12c\Middleware\Or

                      acle_Home\bi\modules\oracle.bi.sysman\scripts\process_control.py:580)

                              at org.python.pycode._pyx140.call_function(C:\OBI12c\Middleware\Oracle_H

                      ome\bi\modules\oracle.bi.sysman\scripts\process_control.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyFunction.__call__(Unknown Source)

                              at org.python.pycode._pyx139.f$0(C:\OBI12c\Middleware\Oracle_Home\bi\mod

                      ules\oracle.bi.sysman\scripts\start_servers.py:193)

                              at org.python.pycode._pyx139.call_function(C:\OBI12c\Middleware\Oracle_H

                      ome\bi\modules\oracle.bi.sysman\scripts\start_servers.py)

                              at org.python.core.PyTableCode.call(Unknown Source)

                              at org.python.core.PyCode.call(Unknown Source)

                              at org.python.core.Py.runCode(Unknown Source)

                              at org.python.util.PythonInterpreter.execfile(Unknown Source)

                              at weblogic.management.scripting.WLST.main(WLST.java:181)

                              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                              at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

                      java:62)

                              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces

                      sorImpl.java:43)

                              at java.lang.reflect.Method.invoke(Method.java:497)

                              at weblogic.WLST.main(WLST.java:47)

                      Caused by: java.lang.IllegalStateException: 60713: Command execution failed.

                      60713: Attempt to execute command "readDomain" in invalid state: Configuration

                      60713: Check the logs for more information.

                              at com.oracle.cie.domain.script.jython.WLSTState.processCommand(WLSTStat

                      e.java:203)

                              at com.oracle.cie.domain.script.jython.WLScriptContext.runCmd(WLScriptCo

                      ntext.java:670)

                              ... 56 more

                       

                       

                      Error: runCmd() failed. Do dumpStack() to see details.

                      Failed to get Status of Servers and System Components

                       

                       

                      C:\OBI12c\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>

                       

                       

                      Thanks in advance.

                      Suman.

                      • 8. Re: OBIEE 12C Post Installation Issue
                        Gianni Ceresa

                        Please check Node

                        Manager log and/or server 'AdminServer' log for detailed information.

                        Any extra info in node manager logs?

                        • 9. Re: OBIEE 12C Post Installation Issue
                          1018671

                          Hi Gianni Ceresa,

                           

                          Thanks for your Support.

                          Firewall is not allowing  ADMIN server to connect the host and port 9500

                          Now the issue got resolved and OBIEE12C is working Fine.

                           

                          Regards,

                          Suman.

                          • 10. Re: OBIEE 12C Post Installation Issue
                            Gianni Ceresa

                            Good for you.

                            So cam you close the thread?

                            Right now it's still This question is Not Answered.

                            • 11. Re: OBIEE 12C Post Installation Issue
                              2669484

                              Firewall Disabled; Still getting the same error on a Linux server as you have got.

                              Disabled SELINUX as well.

                              • 12. Re: OBIEE 12C Post Installation Issue
                                Gianni Ceresa

                                Hi,

                                Do you have the same exact messages in your logs and did all the checks above? If not you will have more chances by starting a new thread where you can explain what you did, what you have etc.  just because you are on Linux and not windows.

                                • 13. Re: OBIEE 12C Post Installation Issue
                                  SyamPrasad N

                                  Hello,

                                   

                                  Hope ypur issue got fixed. If not please follow the below steps.

                                  As per your log: [RJVM:000576]No available router to destination.

                                   

                                  1. Stop complete BI services

                                  2. Connect CDB as sysdba and run "ALTER PLUGGABLE DATABASE ALL OPEN;"

                                  3. Start BI services andverify your issue.

                                   

                                  Thanks,

                                  Syam

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