1 Reply Latest reply on Nov 8, 2015 3:40 AM by David MENDELE epm

    Oracle BI Server 12c startup failed (Could not load CSF library nqcsfwrapper64.dll)

    David MENDELE epm

      Hi,

       

      We have installed OBIEE 12c Release 12.2.1.0.0 on Windows 2008 Server R2 (Microsoft Windows 64 Bits). The installation succeed nevertheless when we try to start Oracle BI Server we've got the following error:

       

      Oracle BI Server startup failed.[nQSError: 46136] Could not load CSF library nqcsfwrapper64.dll.

       

      Please help me to solve this problem.

      Environment

      ==========

      OBIEE 12.2.1.0.0

      Microsoft Windows x64 (64-bit)

       

      Here you have more log details.

       

      obis1-diagnostic.log

      ===============

      ...

      [2015-10-29T17:03:19.905-07:00] [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: 1014] [nQSError: 46136] Could not load CSF library nqcsfwrapper64.dll. [[

      file: server\Utility\Generic\Src\SUGCSF.cpp; line: 283

      ]]

      [2015-10-29T17:03:19.998-07:00] [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: 1014] Oracle BI Server startup failed.[nQSError: 46136] Could not load CSF library nqcsfwrapper64.dll. [[

      file: server\NQSNative\Driver\Src\NQDDriverImpl.cpp; line: 461

      ...

       

      obis1.out (note time is same as above)

      ========

      ...

      <Oct 29, 2015 5:03:19 PM PDT> <INFO> <NodeManager ComponentManager> <ORACLE_OBICCS_HOSTS=SBSOBIEE1:9508>

      Oracle BI Server starting...

      Oracle BI Server startup failed.

      nqsserver: Oracle BI Server shutdown.

      <Oct 29, 2015 5:03:20 PM PDT> <INFO> <NodeManager ComponentManager> <The server 'obis1' with process id 4112 is no longer alive; waiting for the process to die.>

      <Oct 29, 2015 5:03:20 PM PDT> <FINEST> <NodeManager ComponentManager> <Process died.>

      <Oct 29, 2015 5:03:20 PM PDT> <INFO> <NodeManager ComponentManager> <Server failed during startup. It may be retried according to the auto restart configuration.>

      ...

      <Oct 29, 2015 5:03:20 PM PDT> <WARNING> <NodeManager ComponentManager> <C:\oracle\Middleware\Oracle_Home\user_projects\domains\bi\config\fmwconfig\bienv\OBIS\obis.properties does not contain any environment settings>

       

      Administrator_nQSetUDML_Gen.log

      ===========================

      ...

      [2015-10-29T16:45:38.700-07:00] [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ] [tid: 244] [nQSError: 28031] Error: Cannot open the file: C:\oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi\bidata\components\OBIS\instance_mapping\obis1\mapping.xml. [[

      file: server\Utility\Server\Config\SUSystemConfig.cpp; line: 731

      ]]

      ...

       

      obis1-query.log

      ============

      empty