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Refer below MOS tech notes. It might help you:
E-Business Suite Mobile App Users Receives Error 'You do not have access to use this mobile application .Please contact your system administrator." When Trying To Access A Mobile App (Doc ID 2055434.1)
Oracle Fusion Expenses iOS/Android App for Internet Expenses (Doc ID 1625446.1)
FAQ - Mobile Apps in iProcurement (Doc ID 1933250.1)
X A H E E R
Can you please help me understand what does this paragraph mean? We have problem with our mobile apps login.
I can login using IP but not the right url.
Service Endpoint (APPS_MOBILE_AGENT): This is the web entry point that the app uses to invoke Oracle E-Business Suite web services. This parameter is known as Server Host URL in Oracle E-Business Suite Mobile Foundation releases earlier than Release 2.1. If your Oracle E-Business Suite environment is configured with multiple web entry points, you can assign a dedicated web entry point for a specific mobile app to connect to the instance.
Please note that this parameter value may be different from the server URL entered by the app users to configure the app for the first time. Compared to the service endpoint, the server URL is a common web entry point to configure the app, whereas the service endpoint URL may not be known by the mobile users. These users would simply use the usual Oracle E-Business Suite web applications URL as the server URL in the configuration flow. The app-specific configuration settings including the service endpoint parameter value are downloaded from the server through this server URL. Downloaded parameter values are configured into the app and stored in the local database of the mobile device. The app then connects to the dedicated server defined by the service endpoint to invoke Oracle E-Business Suite web services.
This parameter value can be obtained in the following ways:
- The default value for this parameter is the current value of the APPS_FRAMEWORK_AGENT profile option, as shown in the parameter table.
You can optionally override the default value by selecting an override type and entering a corresponding override value.
- Constant: Enter a constant URL for your Oracle E-Business Suite instance in the Override Value field.
- Profile Option: If you are storing the URL for your Oracle E-Business Suite instance in a profile option, then you can enter the internal name of that profile option in the Override Value field. In this case the current value of the specified profile option will be used as the server host URL.Note: To allow access from mobile apps to Oracle E-Business Suite over the Internet, you must set the service endpoint to the external web entry point of your DMZ configuration.Additionally, if you are accessing the Configure Mobile Applications page from your intranet, then the current value of the APPS_FRAMEWORK_AGENT profile option, which is the default value for the service endpoint, will be your internal web entry point. In this case, to allow access over the Internet, you must manually specify an override value for the parameter to set it to the external web entry point.Consequently, ensure that the Server URL entered by users to configure the app during the initial login matches the Oracle E-Business Suite web entry URL. Otherwise, Oracle E-Business Suite server might reject the REST requests from the mobile app which will result in redirecting the user to the login screen.
Does above mean the value of APPS_MOBILE_AGENT is the same at our ebs url? e.g. http://apps.example.com:8000
Thanks a lot,
Hi Xaheer and Chi,
>> Connect to VPN or access to Oracle EBS over the Internet through a DMZ configuration, without requiring a VPN connection.
How do I know what is our VPN or if we have DMZ configured in our ebs instance?
Thanks a lot.