0 Replies Latest reply on Nov 12, 2015 4:20 AM by 2712019

    OBIEE 10G Presentation Server & Scheduler Server not starting up

    2712019

      Hi All,

       

      The Presentation & Scheduler Server on Oracle Business Intelligence Enterprise Edition-10.1.3.4.1 are showing as DOWN

      We have tried to stop & start the entire services as per the instructed order, but the Presentation & Scheduler Server were not starting.

      Verified the PresentationLog Files - sawserver.out.log and identified few errors, but still not able to find out the root cause of the issue from those logs.


       

      • Have you tried starting oc4j.

      Yes, oc4j stopped and started and looked successful. Restart of presentation and scheduler service still unsuccesful.
      • Does it come up ok?
      Yes
      • If you have usage tracking enabled send those logs also
      It looks Usage Tracking is enabled but where can we find the log files on the unix server?
      • If this worked ok before, what changed in the env?
      It worked perfectly before, nothing has changed.
      • Did you roll in new rpd?
      No
      • Any change in the env?
      No

       


      I have raised a Service Request - 3-11683840451 as well for this issue.Appreciate your help.