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OBIEE 12c installation stuck in STORE PORT RANGE

MaahjoorNov 14 2015 — edited Nov 14 2015

Dear all,

I am trying to install obiee 12c on oracle database 12c.

my installation get stuck while I am running the config.exe file.

screen shot is below

2015-11-14 (9).png

I issue the command netstat -an and the result is below

C:\Users\welcome>netstat -an

Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:443 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:902 0.0.0.0:0 LISTENING
TCP 0.0.0.0:912 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1521 0.0.0.0:0 LISTENING
TCP 0.0.0.0:7680 0.0.0.0:0 LISTENING
TCP 0.0.0.0:26143 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49408 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49409 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49410 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49411 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49412 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49424 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49503 0.0.0.0:0 LISTENING
TCP 0.0.0.0:63574 0.0.0.0:0 LISTENING
TCP 127.0.0.1:843 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1521 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1521 127.0.0.1:49504 ESTABLISHED
TCP 127.0.0.1:5354 0.0.0.0:0 LISTENING
TCP 127.0.0.1:8307 0.0.0.0:0 LISTENING
TCP 127.0.0.1:10000 0.0.0.0:0 LISTENING
TCP 127.0.0.1:17600 0.0.0.0:0 LISTENING
TCP 127.0.0.1:49504 127.0.0.1:1521 ESTABLISHED
TCP 127.0.0.1:49522 127.0.0.1:49523 ESTABLISHED
TCP 127.0.0.1:49523 127.0.0.1:49522 ESTABLISHED
TCP 127.0.0.1:49626 127.0.0.1:49627 ESTABLISHED
TCP 127.0.0.1:49627 127.0.0.1:49626 ESTABLISHED
TCP 192.168.1.2:139 0.0.0.0:0 LISTENING
TCP 192.168.1.2:51416 104.28.15.96:443 ESTABLISHED
TCP 192.168.1.2:51430 191.232.139.89:443 ESTABLISHED
TCP 192.168.1.2:51441 191.232.139.116:443 ESTABLISHED
TCP 192.168.1.2:51442 69.46.36.10:4005 ESTABLISHED
TCP 192.168.1.2:51476 108.160.169.49:443 ESTABLISHED
TCP 192.168.1.2:51511 31.13.90.2:443 ESTABLISHED
TCP 192.168.1.2:51588 158.85.224.172:443 ESTABLISHED
TCP 192.168.1.2:51643 69.46.36.10:4001 ESTABLISHED
TCP 192.168.1.2:51901 176.34.97.44:443 CLOSE_WAIT
TCP 192.168.1.2:51961 104.210.40.87:443 TIME_WAIT
TCP 192.168.1.2:51966 54.221.224.142:80 TIME_WAIT
TCP 192.168.1.2:51967 31.13.90.36:443 ESTABLISHED
TCP 192.168.1.2:51968 157.240.191.81:443 ESTABLISHED
TCP 192.168.1.2:51969 108.160.172.206:443 TIME_WAIT
TCP 192.168.1.2:51970 108.160.172.206:443 TIME_WAIT
TCP 192.168.1.2:51972 108.160.172.206:443 TIME_WAIT
TCP 192.168.1.2:51976 184.86.117.228:443 ESTABLISHED
TCP 192.168.1.2:51977 184.86.117.228:443 ESTABLISHED
TCP 192.168.1.2:51978 184.86.117.228:443 ESTABLISHED
TCP 192.168.1.2:51979 184.86.117.228:443 ESTABLISHED
TCP 192.168.1.2:51981 184.86.117.228:443 ESTABLISHED
TCP 192.168.1.2:51985 104.16.36.249:80 TIME_WAIT
TCP 192.168.1.2:51986 104.16.36.249:80 TIME_WAIT
TCP 192.168.1.2:51987 104.16.36.249:80 TIME_WAIT
TCP 192.168.1.2:51988 173.194.124.51:443 ESTABLISHED
TCP 192.168.1.7:2030 0.0.0.0:0 LISTENING
TCP 192.168.10.2:139 0.0.0.0:0 LISTENING
TCP 192.168.10.2:2030 0.0.0.0:0 LISTENING
TCP 192.168.92.1:139 0.0.0.0:0 LISTENING
TCP 192.168.92.1:2030 0.0.0.0:0 LISTENING
TCP 192.168.181.1:139 0.0.0.0:0 LISTENING
TCP 192.168.181.1:2030 0.0.0.0:0 LISTENING
TCP [::]:135 [::]:0 LISTENING
TCP [::]:443 [::]:0 LISTENING
TCP [::]:445 [::]:0 LISTENING
TCP [::]:1521 [::]:0 LISTENING
TCP [::]:7680 [::]:0 LISTENING
TCP [::]:26143 [::]:0 LISTENING
TCP [::]:49408 [::]:0 LISTENING
TCP [::]:49409 [::]:0 LISTENING
TCP [::]:49410 [::]:0 LISTENING
TCP [::]:49411 [::]:0 LISTENING
TCP [::]:49412 [::]:0 LISTENING
TCP [::]:49424 [::]:0 LISTENING
TCP [::]:49503 [::]:0 LISTENING
TCP [::]:63574 [::]:0 LISTENING
TCP [::1]:8307 [::]:0 LISTENING
TCP [::1]:49417 [::]:0 LISTENING
TCP [fd60:e701:37a2:5d00:56f:c2e2:7e11:9232]:2030 [::]:0 LISTENING
TCP [fd60:e701:37a2:5d00:bc60:ce2a:2adf:41da]:2030 [::]:0 LISTENING
TCP [fe80::18e1:e560:8076:e964%12]:2030 [::]:0 LISTENING
TCP [fe80::483e:666:c246:601e%14]:2030 [::]:0 LISTENING
TCP [fe80::5821:68b3:65d7:a751%4]:2030 [::]:0 LISTENING
TCP [fe80::bc60:ce2a:2adf:41da%5]:2030 [::]:0 LISTENING
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:1900 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:5353 *:*
UDP 0.0.0.0:5355 *:*
UDP 0.0.0.0:63574 *:*
UDP 0.0.0.0:63960 *:*
UDP 127.0.0.1:1900 *:*
UDP 127.0.0.1:53636 *:*
UDP 127.0.0.1:62679 *:*
UDP 192.168.1.2:137 *:*
UDP 192.168.1.2:138 *:*
UDP 192.168.1.2:1900 *:*
UDP 192.168.1.2:5353 *:*
UDP 192.168.1.2:53635 *:*
UDP 192.168.1.7:62678 *:*
UDP 192.168.10.2:137 *:*
UDP 192.168.10.2:138 *:*
UDP 192.168.10.2:1900 *:*
UDP 192.168.10.2:5353 *:*
UDP 192.168.10.2:53632 *:*
UDP 192.168.10.2:62675 *:*
UDP 192.168.92.1:137 *:*
UDP 192.168.92.1:138 *:*
UDP 192.168.92.1:1900 *:*
UDP 192.168.92.1:5353 *:*
UDP 192.168.92.1:53634 *:*
UDP 192.168.92.1:62677 *:*
UDP 192.168.181.1:137 *:*
UDP 192.168.181.1:138 *:*
UDP 192.168.181.1:1900 *:*
UDP 192.168.181.1:5353 *:*
UDP 192.168.181.1:53633 *:*
UDP 192.168.181.1:62676 *:*
UDP [::]:500 *:*
UDP [::]:4500 *:*
UDP [::]:5353 *:*
UDP [::]:5355 *:*
UDP [::]:63574 *:*
UDP [::]:63961 *:*
UDP [::1]:1900 *:*
UDP [::1]:53631 *:*
UDP [fe80::18e1:e560:8076:e964%12]:546 *:*
UDP [fe80::18e1:e560:8076:e964%12]:546 *:*
UDP [fe80::18e1:e560:8076:e964%12]:1900 *:*
UDP [fe80::18e1:e560:8076:e964%12]:53628 *:*
UDP [fe80::483e:666:c246:601e%14]:546 *:*
UDP [fe80::483e:666:c246:601e%14]:546 *:*
UDP [fe80::483e:666:c246:601e%14]:1900 *:*
UDP [fe80::483e:666:c246:601e%14]:53629 *:*
UDP [fe80::5821:68b3:65d7:a751%4]:546 *:*
UDP [fe80::5821:68b3:65d7:a751%4]:546 *:*
UDP [fe80::5821:68b3:65d7:a751%4]:1900 *:*
UDP [fe80::5821:68b3:65d7:a751%4]:53627 *:*
UDP [fe80::bc60:ce2a:2adf:41da%5]:546 *:*
UDP [fe80::bc60:ce2a:2adf:41da%5]:1900 *:*
UDP [fe80::bc60:ce2a:2adf:41da%5]:53630 *:*

C:\Users\welcome>

I was following this thread

Srinivasan Software Solutions : Installing Oracle OBIEE 12c in Windows 7

any idea how to fix it?

Thank you.
This post has been answered by Maahjoor on Nov 14 2015
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Comments

Maahjoor
Answer

The solution is you have to provide the proper home

https://community.oracle.com/thread/3817750

so once you get the error, set the BI_PRODUCT_HOME : C:\Middleware\Oracle_Home\bi in environmental variable,

run the rcu.bat to remove the users, delete the directory of C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi and rerun the rcu.bat and rerun the config.exe

REgards.

Marked as Answer by Maahjoor · Sep 27 2020
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Locked on Dec 12 2015
Added on Nov 14 2015
#business-intelligence-applications, #business-intelligence-foundation, #business-intelligence-suite-enterprise-edition-obiee
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