2 Replies Latest reply on Dec 22, 2015 3:04 PM by 3057749

    Facing an issue in opening UCM console

    3057749

      Hi,

       

      I have installed Webcenter 12c Content. I have started the UCM server. Though the server shows as up and running, I am unable to open cs console.

       

      Also I see few error messages in the log files during the server startup. Attaching the log content.

       

      Can someone please help me to proceed further.

       

      javax.servlet.ServletException: Could not start up IDC server deployment.

          at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1340)

          at idcservlet.ServletUtils.startAndConfigureServer(ServletUtils.java:593)

          at idcservlet.ServletUtils.initializeAllServers(ServletUtils.java:522)

          ...................

      Caused By: java.io.IOException: csServletFailedToFullyInitialize

          at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:139)

          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

          at java.lang.reflect.Method.invoke(Method.java:497)

          at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)

         ...................

      Caused By: intradoc.data.DataException: !Install aborted.

          at intradoc.server.IdcInstallInfo.continueEarlyInstall(IdcInstallInfo.java:553)

          at intradoc.server.IdcSystemConfig.initConfigEarly(IdcSystemConfig.java:205)

          at intradoc.server.IdcSystemConfig.loadInitialConfig(IdcSystemConfig.java:323)

          at intradoc.server.IdcServerManager.init(IdcServerManager.java:102)

        ............

      Caused By: java.lang.UnsatisfiedLinkError: intradoc.common.NativeOsUtilsBase.getNativeVersion()Ljava/lang/String;

          at intradoc.common.NativeOsUtilsBase.getNativeVersion(Native Method)

          at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:448)

          at intradoc.common.NativeOsUtilsBase.<init>(NativeOsUtilsBase.java:360)

          at intradoc.common.NativeOsUtils.<init>(NativeOsUtils.java:28)

          at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:566)