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Oracle server X5-2 cannot use external hard-disk

DK kantaJan 11 2016 — edited Mar 16 2020

Hi All

I found issue about oracle server x5-2, When i plug external hard disk  server power down and the chassis wide service required LED is illuminated.

in faultmgmtsp show information following below:

faultmgmtsp> fmadm faulty

------------------- ------------------------------------ -------------- --------

Time                UUID                                 msgid          Severity

------------------- ------------------------------------ -------------- --------

2016-01-12/11:10:43 1b023e7e-843d-41d2-8e83-82303a1a9793 SPX86A-8000-8G Critical

Problem Status    : open

Diag Engine       : fdd 1.0

System          

   Manufacturer   : Oracle Corporation

   Name           : ORACLE SERVER X5-2

   Part_Number    : 33530950+1+1

   Serial_Number  : 1519NM1082

----------------------------------------

Suspect 1 of 1

   Fault class  : fault.chassis.domain.boot.power-off-unexpected

   Certainty    : 100%

   Affects      : /SYS/MB

   Status       : faulted

   FRU                

      Status            : faulty

      Location          : /SYS/MB

      Manufacturer      : Oracle Corporation

      Name              : ASM,MOTHERBOARD,1U

      Part_Number       : 7098505

      Revision          : 08

      Serial_Number     : 489089M+15184B0E0N

      Chassis         

         Manufacturer   : Oracle Corporation

         Name           : ORACLE SERVER X5-2

         Part_Number    : 33530950+1+1

         Serial_Number  : 1519NM1082

Description : A malfunctioning component has been detected by the Complex

              Programmable Logic Device (CPLD).

Response    : The chassis wide service required LED is illuminated.

Impact      : The system is unable to power-on.

Action      : Please refer to the associated reference document at

              http://support.oracle.com/msg/SPX86A-8000-8G for the latest

              service procedures and policies regarding this diagnosis.

Can you help me please?

This post has been answered by 3047598 on Aug 30 2016
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Comments

3047598
Answer

Hi,

For the purpose of completion:

X5-2 machines support USB 2.0 compliant devices, that support a maximum power draw of 500mA.

All USB 2.0 compliant devices support this specification. Due to layout design, the front USB ports are more sensitive to this overdraw.

We may plug the HDD to the rear ports or

use a Y cable, enabling the HDD to draw power from both the USB ports.

There is a Bug 23092904 raised for this and it not being fixed, as the device is not strictly USB 2.0 compliant.

Warm Regards,

balaji R

Marked as Answer by DK kanta · Sep 27 2020
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Added on Jan 11 2016
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