1 Reply Latest reply on Aug 30, 2016 5:41 AM by 3047598

    Oracle server X5-2 cannot use external hard-disk

    DK kanta

      Hi All

       

      I found issue about oracle server x5-2, When i plug external hard disk  server power down and the chassis wide service required LED is illuminated.

      in faultmgmtsp show information following below:

       

      faultmgmtsp> fmadm faulty

      ------------------- ------------------------------------ -------------- --------

      Time                UUID                                 msgid          Severity

      ------------------- ------------------------------------ -------------- --------

      2016-01-12/11:10:43 1b023e7e-843d-41d2-8e83-82303a1a9793 SPX86A-8000-8G Critical

       

       

      Problem Status    : open

      Diag Engine       : fdd 1.0

      System          

         Manufacturer   : Oracle Corporation

         Name           : ORACLE SERVER X5-2

         Part_Number    : 33530950+1+1

         Serial_Number  : 1519NM1082

       

       

      ----------------------------------------

      Suspect 1 of 1

         Fault class  : fault.chassis.domain.boot.power-off-unexpected

         Certainty    : 100%

         Affects      : /SYS/MB

         Status       : faulted

       

       

         FRU                

            Status            : faulty

            Location          : /SYS/MB

            Manufacturer      : Oracle Corporation

            Name              : ASM,MOTHERBOARD,1U

            Part_Number       : 7098505

            Revision          : 08

            Serial_Number     : 489089M+15184B0E0N

            Chassis         

               Manufacturer   : Oracle Corporation

               Name           : ORACLE SERVER X5-2

               Part_Number    : 33530950+1+1

               Serial_Number  : 1519NM1082

       

       

      Description : A malfunctioning component has been detected by the Complex

                    Programmable Logic Device (CPLD).

       

       

      Response    : The chassis wide service required LED is illuminated.

       

       

      Impact      : The system is unable to power-on.

       

       

      Action      : Please refer to the associated reference document at

                    http://support.oracle.com/msg/SPX86A-8000-8G for the latest

                    service procedures and policies regarding this diagnosis.

       

       

       

      Can you help me please?

        • 1. Re: Oracle server X5-2 cannot use external hard-disk
          3047598

          Hi,

          For the purpose of completion:

           

          X5-2 machines support USB 2.0 compliant devices, that support a maximum power draw of 500mA.

          All USB 2.0 compliant devices support this specification. Due to layout design, the front USB ports are more sensitive to this overdraw.

           

          We may plug the HDD to the rear ports or

          use a Y cable, enabling the HDD to draw power from both the USB ports.

           

          There is a Bug 23092904 raised for this and it not being fixed, as the device is not strictly USB 2.0 compliant.

           

          Warm Regards,

          balaji R