7 Replies Latest reply on Feb 22, 2016 4:35 PM by Kirushna

    Workflow not sending email

    Kirushna

      Dear All,

       

      Upgraded Oracle EBS 11i to R12.2.5.

       

      workflow services are up and running. I have checked mail is delivering from OS level.

       

      After Testmailer, queried the wf_notifications where the mail_status shows as "MAIL", later sometime it changes to "NULL"

       

      I crosschecked the preferences value and value assigned correctly to the user.

       

      Why the mail_status value is changing to NULL from MAIL? How to troubleshoot further.

       

      Please share your inputs?

       

      Regards,

      Kirushna