7 Replies Latest reply on Feb 22, 2016 4:35 PM by Kirushna

    Workflow not sending email


      Dear All,


      Upgraded Oracle EBS 11i to R12.2.5.


      workflow services are up and running. I have checked mail is delivering from OS level.


      After Testmailer, queried the wf_notifications where the mail_status shows as "MAIL", later sometime it changes to "NULL"


      I crosschecked the preferences value and value assigned correctly to the user.


      Why the mail_status value is changing to NULL from MAIL? How to troubleshoot further.


      Please share your inputs?