9 Replies Latest reply on Mar 29, 2016 5:47 PM by Ramaraju

    Installation error R12.2.0 on OEL-5.8 64-bit

    user11952526

      Hi,

       

      Getting the below error while installing R12.2.0 on OEL-5.8 64-bit...

      Same machine I have installed earlier also successfully...

       

      ====================================================


      Applying one-off patches

      Using /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instASpatches.xml

       

      Executing command: /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/jre/Linux_x64/1.6.0/bin/java -cp /u03/ebt1/fs2/i
      nst/apps/EBT1_erp1/temp/ASInstallHome/fnd/../j11067592_fnd.zip:/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/j
      ava/3rdparty/stdalone/xmlparserv2.zip -Doracle.apps.fnd.txk.env_home=/u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/ -Doracle
      .apps.fnd.txk.runtime.config=/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instASpatches.xml oracle.apps.fnd.txk.config.
      InstallService

      Fatal Error: TXK Install Service

      oracle.apps.fnd.txk.config.ProcessStateException: BSU process failed : Exit=134 See log for details. CMD= /u03/ebt1/fs2/F
      MW_Home/utils/bsu/bsu.sh -prod_dir=/u03/ebt1/fs2/FMW_Home/wlserver_10.3 -patch_download_dir=/u03/ebt1/fs2/FMW_Home/utils/
      bsu/cache_dir -verbose -install -patchlist=VFS8

          at oracle.apps.fnd.txk.config.BSUActionNode.processState(BSUActionNode.java:136)

          at oracle.apps.fnd.txk.config.PatchActionNode.processState(PatchActionNode.java:187)

          at oracle.apps.fnd.txk.config.PatchNode.processState(PatchNode.java:338)

          at oracle.apps.fnd.txk.config.PatchesNode.processState(PatchesNode.java:79)

          at oracle.apps.fnd.txk.config.InstallNode.processState(InstallNode.java:68)

          at oracle.apps.fnd.txk.config.TXKTopology.traverse(TXKTopology.java:594)

          at oracle.apps.fnd.txk.config.InstallService.doInvoke(InstallService.java:224)

          at oracle.apps.fnd.txk.config.InstallService.invoke(InstallService.java:237)

          at oracle.apps.fnd.txk.config.InstallService.main(InstallService.java:291)

       

      Cannot install one-off patches

          RW-50010: Error: - script has returned an error:   1
      RW-50004: Error code received when running external process.  Check log file for details.
      Running APPL_TOP Install Driver for EBT1 instance
      [applebt1@erp1][/u03/ebt1/fs2/inst/apps/EBT1_erp1/logs]
      $

      ============================================

      Thanks.

        • 1. Re: Installation error R12.2.0 on OEL-5.8 64-bit
          Ramaraju

          Hi,

          Can you post the following output and log file?

          df -h

           

          Check with the following Oracle Doc ID

          R12.2.0 Installation Error : Cannot install WebLogic Server RW-50010: Error: - script has returned an error: RW-50004: Error code received when running external process. (Doc ID 1942379.1)

           

          Thanks,

          Ramaraju

          • 2. Re: Installation error R12.2.0 on OEL-5.8 64-bit
            user11952526

            Hi Ramaraju,

             

            Here it is... I unable to attach...no attachment possible I believe...

             

            Really surprising, I have installed multiple time in this machine.

             

            Note : I am using startCD is 48

             

            [root@erp1][/root]

            # df -h

            Filesystem            Size  Used Avail Use% Mounted on

            /dev/sda1              20G  4.9G   15G  26% /

            /dev/sda8             4.9G  142M  4.5G   4% /tmp

            /dev/sda7              30G  173M   28G   1% /oracle

            /dev/sda5             146G   88G   51G  64% /u01

            /dev/sda3             243G  159G   72G  69% /u02

            /dev/sda2             431G  388G   21G  96% /u00

            /dev/sdb1             485G  192G  269G  42% /u03

            tmpfs                 7.9G     0  7.9G   0% /dev/shm

            [root@erp1][/root]

             

            Log file...

             

            [root@erp1][/root]
            # cat /u03/ebt1/fs2/inst/apps/EBT1_erp1/logs/03281759.log
            Succesfully changed Permissions for /u03/ebt1/fs2/inst/apps/EBT1_erp1/logs
            Processing DriverFile = /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/template/adriapps.drv
            Running Instantiation Drivers for /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/template/adriapps.drv

            Creation of Directory - /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs Succeeded.
            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/admin/template/txkInstASpatches.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instASpatches.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instASpatches.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/instASpatches.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            Creation of Directory - /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime Succeeded.
            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/admin/template/txkWLSDoc.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/WLSDoc.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/WLSDoc.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/WLSDoc.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/admin/template/txkOHSDoc.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/OHSDoc.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/OHSDoc.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/OHSDoc.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/admin/template/txkOCDoc.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/OCDoc.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/OCDoc.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/OCDoc.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/admin/template/txkFormsDoc.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/formsDoc.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/formsDoc.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/formsDoc.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/admin/template/txkEBSCompDoc.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/EBSCompDoc.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/EBSCompDoc.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/EBSCompDoc.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/admin/template/txkAppsDoc.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/AppsDoc.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/runtime/AppsDoc.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/AppsDoc.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            Creation of Directory - /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/cfgHome Succeeded.
            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/TechInstallers/ASInstallHome/fnd/html/txkTopology_R1220_AS10g.xml
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/cfgHome/txkTopology_R1220_AS10g.xml
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/cfgHome/txkTopology_R1220_AS10g.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/txkTopology_R1220_AS10g.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            Creation of Directory - /u03/ebt1/fs2/EBSapps/appl/ad/12.0.0/admin/template Succeeded.
            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/template/adcvmat.xml
               dest   : /u03/ebt1/fs2/EBSapps/appl/ad/12.0.0/admin/template/adcvmat.xml
               backup : /u03/ebt1/fs2/EBSapps/appl/ad/12.0.0/admin/template/adcvmat.xml to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/adcvmat.xml
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/template/adrunfmw.sh
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrunfmw.sh
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrunfmw.sh to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/adrunfmw.sh
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/template/adrundeploy.sh
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrundeploy.sh
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrundeploy.sh to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/adrundeploy.sh
               setting permissions: 755
               setting ownership: applebt1:dba

            instantiate file:
               source : /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/template/adrunat.sh
               dest   : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrunat.sh
               backup : /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrunat.sh to /u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/out/templbac/adrunat.sh
               setting permissions: 755
               setting ownership: applebt1:dba

            Step 0 of 8

            Command: /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrunfmw.sh

            Step 4 of 8: Doing UNIX preprocessing
            Executing: chmod -R 777 /u03/ebt1/oraInventory
                chmod -R 777 /u03/ebt1/oraInventory has succeeded

            Processing Step 4 of 8

            Executing: su  applebt1  -c "/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/adrunfmw.sh"


            STARTED INSTALL PHASE : APPS TECH STACK : Mon Mar 28 19:06:14 IST 2016

            runProcess_1

            Statusstring Installing Applications Technology Stack

             

            Copying templates to temp area

             

            Inventory name is: u03_ebt1_fs2_Oracle_EBS_app

             

            Copying one-off patches to temp area

             

            Removing JDK_TOP: /u03/ebt1/fs2/EBSapps/comn/util/jdk32 if it exists

            Directory /u03/ebt1/fs2/EBSapps/comn/util/jdk32 removed

             

            Installing WebLogic Server.

             

            Using /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instWLS.xml

             

            Executing command: /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/jre/Linux_x64/1.6.0/bin/java -cp /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/../j11067592_fnd.zip:/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/java/3rdparty/stdalone/xmlparserv2.zip -Doracle.apps.fnd.txk.env_home=/u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/ -Doracle.apps.fnd.txk.runtime.config=/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instWLS.xml oracle.apps.fnd.txk.config.InstallService

             

            Weblogic Server installed successfully

             

            Installing Web Tier Utilities.

             

            Using /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instWeb.xml

             

            Executing command: /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/jre/Linux_x64/1.6.0/bin/java -cp /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/../j11067592_fnd.zip:/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/java/3rdparty/stdalone/xmlparserv2.zip -Doracle.apps.fnd.txk.env_home=/u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/ -Doracle.apps.fnd.txk.runtime.config=/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instWeb.xml oracle.apps.fnd.txk.config.InstallService

             

            Web Tier Utilities installed successfully

            Registering EBSUsing /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instEBS.xml

            Executing command: /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/jre/Linux_x64/1.6.0/bin/java -cp /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/../j11067592_fnd.zip:/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/java/3rdparty/stdalone/xmlparserv2.zip -Doracle.apps.fnd.txk.env_home=/u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/ -Doracle.apps.fnd.txk.runtime.config=/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instEBS.xml oracle.apps.fnd.txk.config.InstallService

             

            EBS Registered successfully

            Applying one-off patches

            Using /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instASpatches.xml

             

            Executing command: /u00/software/stage_R12-12.2.0/startCD/Disk1/rapidwiz/jre/Linux_x64/1.6.0/bin/java -cp /u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/../j11067592_fnd.zip:/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/ASInstallHome/fnd/java/3rdparty/stdalone/xmlparserv2.zip -Doracle.apps.fnd.txk.env_home=/u03/ebt1/fs2/EBSapps/appl/admin/EBT1_erp1/ -Doracle.apps.fnd.txk.runtime.config=/u03/ebt1/fs2/inst/apps/EBT1_erp1/temp/xmldocs/instASpatches.xml oracle.apps.fnd.txk.config.InstallService

            Fatal Error: TXK Install Service

            oracle.apps.fnd.txk.config.ProcessStateException: BSU process failed : Exit=134 See log for details. CMD= /u03/ebt1/fs2/FMW_Home/utils/bsu/bsu.sh -prod_dir=/u03/ebt1/fs2/FMW_Home/wlserver_10.3 -patch_download_dir=/u03/ebt1/fs2/FMW_Home/utils/bsu/cache_dir -verbose -install -patchlist=VFS8

                at oracle.apps.fnd.txk.config.BSUActionNode.processState(BSUActionNode.java:136)

                at oracle.apps.fnd.txk.config.PatchActionNode.processState(PatchActionNode.java:187)

                at oracle.apps.fnd.txk.config.PatchNode.processState(PatchNode.java:338)

                at oracle.apps.fnd.txk.config.PatchesNode.processState(PatchesNode.java:79)

                at oracle.apps.fnd.txk.config.InstallNode.processState(InstallNode.java:68)

                at oracle.apps.fnd.txk.config.TXKTopology.traverse(TXKTopology.java:594)

                at oracle.apps.fnd.txk.config.InstallService.doInvoke(InstallService.java:224)

                at oracle.apps.fnd.txk.config.InstallService.invoke(InstallService.java:237)

                at oracle.apps.fnd.txk.config.InstallService.main(InstallService.java:291)

             

            Cannot install one-off patches

                RW-50010: Error: - script has returned an error:   1
            RW-50004: Error code received when running external process.  Check log file for details.
            Running APPL_TOP Install Driver for EBT1 instance
            [root@erp1][/root]
            #

            =================

            Thanks.

            • 3. Re: Installation error R12.2.0 on OEL-5.8 64-bit
              Ramaraju

              Hi,

              Once check with following Oracle Doc ID. It may help with your issue.

               

              12.2 Install Fails With 'Fatal Error: TXK Install Service' And 'oracle.apps.fnd.txk.config.ProcessStateException: OUI process failed : Exit=254 See log for details' (Doc ID 1590656.1)To BottomTo Bottom

               

              Thanks,

              Ramaraju

              • 4. Re: Installation error R12.2.0 on OEL-5.8 64-bit
                user11952526

                Hi Ramaraju,

                 

                I have removed the bace directory and cleared all file from /tmp

                There was no files ir was emply directory.

                 

                Do I need to clear any files from any other location ?

                 

                Thanks.


                • 5. Re: Installation error R12.2.0 on OEL-5.8 64-bit
                  Ramaraju

                  Hi,

                  Post output of following file

                  cat $ORACLE_HOME/temp/$CONTEXT_NAME/logs/oracle.apps.fnd.txk.install0.log


                  Thanks,

                  Ramaraju

                  • 6. Re: Installation error R12.2.0 on OEL-5.8 64-bit
                    user11952526

                    Hi Ramaraju,

                     

                    I am unable to copy paste the file, it is large file.

                     

                    Thanks.

                    • 7. Re: Installation error R12.2.0 on OEL-5.8 64-bit
                      Ramaraju

                      Hi,

                      Check following sentence in that log file.

                       

                      The chosen installation conflicted with software already installed in the given Oracle home


                      Thanks,

                      Ramaraju

                      • 8. Re: Installation error R12.2.0 on OEL-5.8 64-bit
                        2685118

                        check that the location listed on  /etc/oraInst.loc is empty before starting the CD installation

                        • 9. Re: Installation error R12.2.0 on OEL-5.8 64-bit
                          Ramaraju

                          Hi,

                          Post following

                          cat /etc/oraInst.loc

                          Is that orainventory directory is empty ?

                          If it is not empty, then take backup and create new directory, then retry installation.


                          Thanks,

                          Ramaraju