2 Replies Latest reply on May 23, 2016 11:54 AM by Mussa

    Oracel EBS R12: Notification mailer is down.

    Mussa

      I am using Oracle EBS R12,  Oracle 11g.

      =============================

       

      Notification mailer is down

       

       

      I checked the services components and happened to be found down as well.  So, I started the

      agent listener...etc .  And  they are running, but the workflow notfication mailer status is "system deactivated"

      and I can't run it successfully and it displayed  "Connection refused"  error message.

       

      Below is the content of the log.  Any idea?

       

      [May 23, 2016 1:11:27 PM AST]:1463998287739:-1:-1:hostname.domain:ipaddress:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:ipaddress:48647:1463998277511:55:UNEXPECTED:[SVC-GSM-WFMLRSVC-167595 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:An unexpected RuntimeException or other Throwable occurred -> java.lang.RuntimeException: Connection refused

       

      [May 23, 2016 1:11:27 PM AST]:1463998287739:-1:-1:hostname.domain:ipaddress:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:ipaddress:48647:1463998277511:55:EXCEPTION:[SVC-GSM-WFMLRSVC-167595 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 120.4.12010000.2 2009/06/17 15:14:37 rsantis ship $ @25054702 {oracle.apps.fnd.profiles.ExtendedProfileStore@12e7c6a}],mUniqueId=SVC-GSM-WFMLRSVC-167595,mLevel=4}, oracle.jdbc.driver.T4CConnection@718242, 10006, STOPPED_ERROR, Could not handle the control event -> java.lang.RuntimeException: Connection refused)

       

      [May 23, 2016 1:12:17 PM AST]:1463998337498:-1:-1:hostname.domain:ipaddress:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:ipaddress:48647:1463550221595:2:EXCEPTION:[SVC-GSM-WFMLRSVC-167595 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006

      [GC 15408K->10057K(18388K), 0.0018640 secs]

       

      [May 23, 2016 1:12:17 PM AST]:1463998337548:-1:-1:hostname.domain:ipaddress:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:ipaddress:48647:1463998337548:56:EXCEPTION:[SVC-GSM-WFMLRSVC-167595 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:23-05-2016, priority=50, correlationId=null, sendDate=Mon May 23 13:12:17 AST 2016, receiveDate=null, From Agent:  , To Agent:  , Last Subscription=  , Error Message=null, Error Stack=null, CONTAINER_TYPE=GSM, CONTAINER_PROCESS_ID=167595, COMPONENT_ID=10006, BES_PAYLOAD_OBJECT=false, BES_FROM_AGENT=WF_CONTROL@TEST3.XXXXXXXX.XXX.XX})

       

      [May 23, 2016 1:12:27 PM AST]:1463998347554:-1:-1:hostname.domain:ipaddress:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:ipaddress:48647:1463998337548:56:EXCEPTION:[SVC-GSM-WFMLRSVC-167595 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database

       

      [May 23, 2016 1:12:27 PM AST]:1463998347775:-1:-1:hostname.domain:ipaddress:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:ipaddress:48647:1463998337548:56:ERROR:[SVC-GSM-WFMLRSVC-167595 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Error in handling component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006

       

      [May 23, 2016 1:12:27 PM AST]:1463998347776:-1:-1:hostname.domain:ipaddress:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:ipaddress:48647:1463998337548:56:ERROR:[SVC-GSM-WFMLRSVC-167595 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:java.lang.RuntimeException: Connection refused

        at oracle.apps.fnd.wf.mailer.MailerUtils.isSocketConnectableNew(MailerUtils.java:300)

        at oracle.apps.fnd.wf.mailer.SMTPUtils.isValidOutbound(SMTPUtils.java:522)

        at oracle.apps.fnd.wf.mailer.Mailer.validateParameterValues(Mailer.java:1238)

        at oracle.apps.fnd.cp.gsc.SvcComponent.performValidateParameterValues(SvcComponent.java:233)

        at oracle.apps.fnd.cp.gsc.SvcComponent.start(SvcComponent.java:314)

        at oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(SvcComponentContainer.java:2212)

        at oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(SvcComponentContainer.java:301)

        at oracle.apps.fnd.wf.bes.DispatchThread.run(DispatchThread.java:57)