0 Replies Latest reply on Jun 27, 2016 5:56 PM by 1963413

    How to Prevent Duplicate Customer Entry in EBS 11i


      when we try to create a customer for e.g. " NOKIA LIMITED " from Customer> Standard form, it is creating a customer in our system.

      And then again when we are trying to create a different customer "NOKIALIMITED " i.e. we are removing the space between "NOKIA" and "LIMITED", the system is allowing us to create this without any notification saying "A similar record exists".

      This is creating a lots of duplicate records. As per our requirements, when we try to create "NOKIALIMITED" system should give us an indication showing that similar customer exists in our system. We tried using DQM rules to achieve this but were not successful and system is continuing to create many duplicate records.

      We are on 11.5.10. Is there any possibility to eliminate the duplicates?