Trouble shoot steps -
1. First check excel file size. It showing more size means data is there in file.
2. Check Excel setting in Trust Center and Add-On.
3. Try to open same file on another system.
4. Check any MS windows patches are updated in system or not.
Hi Lokesh ,
Thanks for your reply!
The excel file can be opened in my colleagues' computer, and we checked the setting in Trust Center and Add-On, nothing is different.
Please try to open same in excel.
In concurrent request window, view details and check xml once.
Is there any message while opening in Excel.
Try the Save as option, save the file on your local drive and then try to open the saved file from Excel (File --> Open)
Thanks for you help!
The problem has been solved by change the value in Excel's Trust Center -> Protected View .