Make sure workflow mailer is up and running.
1. First step is to check the preferences for that specific user, with the following select:
select NOTIFICATION_PREFERENCE, EMAIL_ADDRESS from wf_local_roles where name ='XXX';
2. This select will specify if user XXX has an Email address defined.
3. The next step is to set a proper Email Address for the user and retry with Login Assistance.
outbound email account (smtp)
server Name: this will be your email exchange server - eg mail.<company_name>.com
Username : abcuser01 - this user needs to be created on your mail server mail.<company_name>.com. like normal email account with non expiring password.
password: password of abcuser01.
whoever manages the exchanges should be able to create a email account and password for you.
Inbound Email Account (IMAP): this is used if you expecting a reply back to oracle ebs from the end users.
server Name : same as above
UsernameL same as above
password : same as above.
Thanks Ramesh, you are an angel too
We only have MyDsL internet provider, and google mail. Where do I get the exchange server? Can I use email@example.com?
Or do I need to talk to our internet provider to as for the email server ip?
Or can I create a test/dummy email server on my in my laptop's VMbox?
Please check out the following document on metalink.
I will check it asap.