1 Reply Latest reply on Oct 13, 2016 3:17 PM by 3276546

    Action Links not working when sent in email via Agent

    3276546

      Hi,

       

      I'm trying to set up an agent to send a scheduled report via email, preferably directly in the message as HTML.

       

      My report has a field with action links to a website, with a parameter based on hidden column (e.g. field "Product Name" with interaction set to http://website.com/id?=@{1} with 1 parameter set to hidden column "Product ID").

       

      When the email is sent, the action link does not work - instead, it looks something like this, with the "Product Name" unlinked, the Link Text displayed next to it linking to an unidentified address: http://10.172.84.200:9704/analytics/saw.dll?ExecuteURLAction&EncodedAction=eJwNz*uyQkAAAOD3MdOMkOXncV8hQlb-rNwXlaXN059e4Jv5qNRiMsUadaOX8I7uxlvIvY2dqYbV59ECdueXaTh8*SoUTpkfu119Fw47HJd1kW9FClYcUSau2DayxzdLy7LelR1mknRBkaBpnhcxkkp7IGvpkNkjPs26Xk1PLourWzu*H8Z*B9Ew46OuI2Nwn6lm-63udQZ2cQgssvmbcEdvWc1yC6-JydLB5zSDVBHTiynrkHvo6NhWXejYxlnp-0JI8mDfChtxajrjAq9C3hzE9sX1*kqM2HHDxIfF65BV-SsMFJpPVDplQbP6iKH9kZDJCunYMXm3pyOs*rNv3ixIDDFEFpTXpeS3hrfQfMmxBpxZKUPZWz6NkoswnIeu5USTJZ0hQgCKD5sMVuiLbart-kN8eMjljhHUOJT9plpVQzAvI4Yc0ZAiHxNHQ26g2hQC0hrfYflcad9WHMwLtau3JpDojdUQFXLxlPb8LPCowS-2FG7mqpsbB7NZjTmu9ybKl0S4Ss0-q9CgPg

       

      Product
      Product A Link Text
      Product B Link Text

       

      When sent via Excel or PDF, the broken Link Text goes away and it is just the Product Name field, but no link.

       

      Can I get the field to display and link by itself correctly in the email as it does when accessed directly via web?