1 Reply Latest reply on Dec 27, 2016 4:36 PM by Gianni Ceresa

    sending alerts via email - obiee 10g

    Sunny86

      Dear Experts,

       

      While sending alerts via obiee 10g we are getting below error in log. Alert displays in dashboard but not receiving emails.

       

       

      Capture.PNG

      any help will be highly appreciated.

       

      Thank you

      Jle

        • 1. Re: sending alerts via email - obiee 10g
          Gianni Ceresa

          Hi,

          The message "5.7.1 Client was not authenticated" is something your smtp server is telling you.

          Did it ever worked before? If yes and nobody changed the config get in touch with your SMTP admin to debug that.

           

          If you google that message you find many results related to Exchange.

           

          If you never used it before or it never worked double check your mail setup in OBIEE and make sure everything is setup correctly.

          1 person found this helpful