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M3000 end date of Premier Support

2948764Jan 8 2017 — edited Jan 9 2017

Hello,

Kindly, we need to know the end date of Premier Support for M3000.

Regards,

Boualem Adjrane.

This post has been answered by Steffen Nothmann-Oracle on Jan 8 2017
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Hi Boualem Adjrane.,

Good day, Could you check the following Mos doc . I hope you will be get the requested information.

Mos Document ID 1450710.1

http://www.oracle.com/us/support/library/hardware-systems-support-policies-069182.pdf

http://www.oracle.com/us/support/library/lifetime-support-hardware-301321.pdf

Regards

Gurudatta N.R

Steffen Nothmann-Oracle
Answer

Hi Boualem,

"Oracle Premier Support for Systems will be available for a minimum of five years from the last ship date of the hardware system."

This can be obtained from the "Oracle Hardware and System Support Policies".  Next you need to know the Last Ship Date, if already
defined. This can be obtained from the "List of Supported Oracle Hardware (With Last Ship Dates Announced)", where you also can see
the current status of Premier Support for the hardware product you are looking for.

For M3000 the last shipment date has been passed already in May 2013, hence the minimal available time frame would end in
May 2018 and therefor the current status of "Premier Support Status" is "Active" .

The section "Right to End of Service Life" within the already mentioned document for Support Policies, Oracle states:
"Oracle will use commercially reasonable efforts to provide twelve (12) months advance notice of End of Service Life."

Another good document explaining the topic by an example is: ( just in case you have MOS access )

How to check the "End of Service Life" for a particular supported Oracle Hardware that depends on the Lifetime Support Policy (LSP) (Doc ID 2055529.1)

Would be great if this answered your question correctly. If so, please mark it appropriate to close the issue.

Thank you.

Regards.

Steffen

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Marked as Answer by 2948764 · Sep 27 2020
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