2 Replies Latest reply on Feb 13, 2017 9:45 PM by 3158134

    Getting random error messages on dashboards : A C-runtime error occurred (st9bad_alloc)"

    2734804

      Hi,

       

              We are running OBIEE 11g 11.1.1.9.160119 Patch set on Linux environment. Recently we have been Getting random error messages on dashboards : A C-runtime error occurred (st9bad_alloc)". We have opened an SR with oracle on this but all the changes they have recommended we have done those changes but we are getting this error message randomly. This is not particularly with some reports or dashboards it is across the board.

       

      The change oracle have recommended are below:

      1. Change opmn.xml file , and increase data id="start-args" value="-server -Xmx2048M" to 4096M.

      2.

      From:

        <Query>

        <MaxEntries>10000</MaxEntries>

        <AbsoluteMaxEntries>20000</AbsoluteMaxEntries>

        <CruiseEntries>3000</CruiseEntries>

        <ForceLRU>true</ForceLRU>

        </Query>

       

       

      to:

       

      <Query>

      <MaxEntries>20000</MaxEntries>

      <AbsoluteMaxEntries>40000</AbsoluteMaxEntries>

      <CruiseEntries>3000</CruiseEntries>

      <ForceLRU>true</ForceLRU>

      </Query>

      3. and also no ci=orruption of catalog.

       

      Please advise if any one have seen this issue.