9 Replies Latest reply on Feb 5, 2017 9:17 PM by mdtaylor

    Maintain Snapshot Information failed on 12.1.3

    3330484

      Hello Friends,

       

      I am  following Cloning Oracle Applications Release 12 with Rapid Clone ( Doc ID 406982.1 ) -> Section 1: Prerequisite Tasks -> Maintain Snapshot Information. Failed.

      PFA attached adadmin log and help me..

       

      Regards,

        • 1. Re: Maintain Snapshot Information failed on 12.1.3
          mdtaylor

          You did not attach the adadmin log showing the failure.  Why are production services down due to maintain snapshot failing?  Are you trying to clone into a new production system?

          • 2. Re: Maintain Snapshot Information failed on 12.1.3
            3330484

            Thanks for update, I have attached logs. Please help

            • 3. Re: Maintain Snapshot Information failed on 12.1.3
              mdtaylor

              You have a bunch of missing files.  Do you have these in a clone you can copy into %OA_MEDIA% and %OA_HTML%\cabo\styles?

               

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\webapps\oacore\html\cabo\styles\globalheader.css"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\aggregateservice_ena.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\applications_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\approver_lg.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\audiofile_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\cadfile_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\Close.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\community_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\contacts_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\createpage_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\dashboard_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\defaultfile_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\device_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\DocumentBuilder_01.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\domain_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\editxlsfile_ena.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\entity_explorer_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\error_header.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\error_sm_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\exception.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\exefile_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\export_xlsfile.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\favorites.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\file_source_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\help.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\home.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\icon_display_conflicts.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\laptop_ena.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\link_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\matched_automatic_16_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\methodreturn_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\navigator.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\notification.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\openbook.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\oracle_white_logo.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\people_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\preferences.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\recentactivities_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\response_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\run_lg_ena.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\SalesDashboard.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\search_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\shopping_cart_Blue.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\shopping_cart_White.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\signout.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\suspended_qualifier_32.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\switchuser.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\TaskFlowReturnNode.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\transactions_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\updaterecords_lg.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\user_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\videofile_lg_qualifier.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\warning.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\warning_lg_ena.png"

              Missing file:"D:\oracle\PROD\apps\apps_st\comn\java\classes\oracle\apps\media\xlsfile_lg_qualifier.png"

              • 4. Re: Maintain Snapshot Information failed on 12.1.3
                mdtaylor

                Please follow the action plan in Missing Media Files after Applying RPC1 Including globalheader.css and .png Files (Doc ID 1927230.1)

                • 5. Re: Maintain Snapshot Information failed on 12.1.3
                  3330484

                  I was reviewing Doc ID 372491.1 , I am not sure if any link with current reported issue with below detail. might be helpful.

                   

                  SQL> select APPLICATIONS_SYSTEM_NAME from ad_appl_tops;

                  APPLICATIONS_SYSTEM_NAME

                  ------------------------------

                  *PRESEEDED*

                  *PRESEEDED*-11i

                  PRODXB19-11i

                  PROD

                  PROD

                  PROD

                  6 rows selected.

                   

                  SQL> select appl_top_id from ad_snapshots;

                  APPL_TOP_ID

                  -----------

                          192

                          192

                          191

                          193

                   

                  SQL> select appl_top_id from ad_appl_tops;

                  APPL_TOP_ID

                  -----------

                          188

                          189

                          190

                          191

                          192

                          193

                  6 rows selected.

                  SQL>

                  • 6. Re: Maintain Snapshot Information failed on 12.1.3
                    3330484

                    Thank you so much for your dedicated help, I tried to download patch 19334856 (According to Doc ID 1927230.1) but seems the patch is not available for any platform.

                    My environment is Microsoft windows 2008 R2 Edition, but tried to find for any platform but i didnt find patch for any platform.

                     

                    Also Doc ID 1927230.1  say "This is documented in internal Bug 19334856  : QRE1213EBSRPC2.1:FND.MISS:MISSING FILES ERROR" might be because of this reason patch is not showing.

                     

                    Please advice..

                     

                    Regards,

                    • 7. Re: Maintain Snapshot Information failed on 12.1.3
                      mdtaylor

                      What is your RPC level?  I just tested maintain snapshot on 12.2.3 with RPC 3 and it worked fine.

                       

                      Oracle E-Business Suite Release 12.1.3+ Recommended Patch Collection 3 (RPC3) (Doc ID 1986065.1)

                       

                      You should be able to clone without completing the snapshot.  I have never actually executed maintain snapshot before completing a a clone.

                      • 8. Re: Maintain Snapshot Information failed on 12.1.3
                        3330484

                        I am sorry but treat me as beginner, I am not sure how to check RCP level so I just executed adutconf.sql -> attached is the output.

                        Please help with  patch number which i have to apply for above reported issue.

                         

                        Regards,

                        • 9. Re: Maintain Snapshot Information failed on 12.1.3
                          mdtaylor

                          No problem.  You should be able to apply any of the RPC patches after RPC2:

                           

                          https://blogs.oracle.com/stevenChan/entry/choosing_ebs_rpcs

                          https://blogs.oracle.com/stevenChan/entry/ebs_12_1_3_rpc5

                          https://blogs.oracle.com/stevenChan/entry/rpc4_ebs12_1_3

                          https://blogs.oracle.com/stevenChan/entry/rpc3_ebs_12_1_3

                           

                          These are large patches and will require some testing to ensure you can safely accept them.  I still expect you can clone without completing the maintain snapshot successfully.  Then test the patch and maintain snapshot later.