When end users initiate a standard purchasing requisition, they must select an Item Type. Options are Goods/services billed by quantity or Goods/services billed by amount. Once the req is approved and reaches Purchasing, this is not a field that the buyer can change on the PO. If the option selected doesn't fit the purchase (selected amount but physical items are orders), the buyer's only option is to return the requisition. The end user cannot edit this field, so they must initiate a new requisition. Multiple end users are frustrated as they are not purchasing experts and feel that the buyer should have the ability to edit as required to accomplish the purchase.
Is the inability to edit this field a configuration choice? I'm not finding it in config documents. If it's working as designed, are there others that feel this should be an enhancement?
As per Oracle Standard policy, When the PO is created based on approved requisition , the line type is defaulted by the system and cannot be changed on the PO line. However, if you/buyer create the PO OR enter new line directly then the buyer has the option to select the line type.