Few minutes back it happened to me as well.
However i tried closing and opening the browser again and it works fine now.
Same here and it's very annoying! I have an urgent eDM to get out and I have logged out numerous times, restarted my laptop, but still nothing!
Unfortunately that doesn't solve the problem for us. Chrome and Firefox are the problematic browsers (including opening in safe mode). Microsoft Edge is the only browser we can use with a functional E10.
Hi CTM Andi
Are you using a supported version? If not, install a supported version. Also, if you have automatic updates enabled on the browser, you should turn it off. I just went through this with a user. Firefox version 52 was installed and we needed to go back to version 47 which worked.
Sorry we definitely cannot do that. Everyone should always use the latest version of web browsers for security reasons. I see the link you posted to the Oracle Help Center does show Firefox 47 as the "Best Choice" for Eloqua, but this simply cannot be the case. Eloqua must be fully supported in the latest browser versions. This screenshot is taken from Mozilla's support page.
This just happened to one of our users, and it turned out to be touchscreen-related. Oracle Support gave us this link as a fix (which worked in our case):
Just figured I'd chime in as well here: I had the same issue earlier today and can verify that Robert Palmer's solution worked. My dom.w3c_touch_events.enabled had a value of "2" and, after switching it to "0", I was able to click on things inside of Eloqua again.
Thanks so much Robert and user 3357576. This works a treat.
There is a similar fix for Chrome by going to "chrome://flags". Search for "touch". Find the setting "Touch Events API" and set it to disabled. After restarting Chrome, everything becomes clickable in Eloqua again.