2 Replies Latest reply on Apr 3, 2017 10:43 AM by John_K

    Tools>Close Other Forms command is grayed out for some users but not all

    Jim at AHS

      I have found reference to the Close Other Forms command found under the Tools menu in the Navigator in e-Busines. There is mention in one article that this functionality is specific to a user in e-Business but doesn't mention how to actually find how that is set. We have a situation where users who have the same responsibility assigned will have the Close Other forms command checked and grayed out and other users withe the same responsibility will have it unchecked and visible. They want to be able to have that enabled/disabled so they can choose to have multiple forms open at the same time or not. Where can I find what setting this is for an individual user and change it? Is it specific to the browser? A profile option? Value in an Oracle table? Please help.