14 Replies Latest reply on Apr 26, 2017 1:13 PM by LibraTiger

    Export to Excel Missing

    3371002

      In both Analysis as well as Dashboard. I assigned the privilege to the user from Administration>Manage Privileges>Dashboards>Export Entire Dashboard to Excel and Export Single Dashboard Page to Excel, but they still do not see the Export button.

        • 1. Re: Export to Excel Missing
          Sherry George

          Hi,

           

          Are you saying you are not able to see the Export link in the dashboard  under the reports? If so check if the links are enabled in the dashboard (Edit dashboard go to the analysis click on xyz and click report links)

           

           

          For analysis do you have this privilege.

           

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          • 2. Re: Export to Excel Missing
            3371002

            export link missing.PNG

             

            I have granted the Access to Export privilege to the User and they still do not see the Export link.

            • 3. Re: Export to Excel Missing
              Sherry George

              Did they try after clearing browser cache and then logging back in?

              1 person found this helpful
              • 4. Re: Export to Excel Missing
                Gianni Ceresa

                3371002 wrote:

                 

                I assigned the privilege to the user from Administration>Manage Privileges>Dashboards>Export Entire Dashboard to Excel and Export Single Dashboard Page to Excel, but they still do not see the Export button.

                These privileges are the 2 you can access on every page using the top-right "page options" icon. It's a more "powerful" export as it's at the page or dashboard level and not like the link you see around the page which is at the analysis level (so one by one and missing generic objects like dashboard prompts text boxes etc.).

                Capture.PNG

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                • 5. Re: Export to Excel Missing
                  Gianni Ceresa

                  3371002 wrote:

                   

                  I have granted the Access to Export privilege to the User and they still do not see the Export link.

                  As Sherry George said: did you enabled the link in the dashboard properties, page properties or analysis properties? It's a 3 level inheritance: analysis inherit from page, page inherit from dashboard and you can override the value at any of the 3 levels.

                  Granting a privilege doesn't mean the link is visible, it only means that if configure to show the link it's visible and can be clicked.

                   

                  But it's still a bit confusing what you exactly want to do as you jumped between different functionalities and apparently gave lot of privileges to users hoping to see at some point an export link .... (never ever randomly give permissions hoping for things to work, first clearly define the needs, analyze the impacts and then implement the exact solution you need).

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                  • 6. Re: Export to Excel Missing
                    3371002

                    Yes, that didn't help

                    • 7. Re: Export to Excel Missing
                      Sherry George

                      ok, is this an upgraded environment ? Also is it the same behavior for all users for different dashboards? or could you test using a different user? I would suggest, if possible, to may be create a new dashboard and place a report there and then enable the links and see if the users can see the link. And to confirm it is not some cache/cookie issue, the user can login to OBIEE from a private window (if using mozilla firefox) or an incognito window in chrome and then  try.

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                      • 8. Re: Export to Excel Missing
                        Souro

                        If you assign the user to the administrator group is he able to see the Export option ?

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                        • 9. Re: Export to Excel Missing
                          LibraTiger

                          Please check the permission of userid by which you have opened the above report with the issue user.

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                          • 10. Re: Export to Excel Missing
                            3371002

                            The Export feature does not show up when the analysis is placed in a dashboard, even with bisysusr

                            • 11. Re: Export to Excel Missing
                              LibraTiger

                              It wont be showing in the dashboard, until in the section properties in the dashboard n which you have kept the report, you go and click 'report links' --> Customize--> then choose 'Export'.

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                              • 12. Re: Export to Excel Missing
                                Sherry George

                                Hi

                                 

                                Edit: Confirmed, it is not available under section properties.

                                 

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                                • 13. Re: Export to Excel Missing
                                  Gianni Ceresa

                                  Sherry George is 100% right (and said the same days ago).

                                  The setting isn't at the section level but it's a 3 levels inheritance: dashboard, page and analysis in the page. Can be set at any one of the levels and underneath levels can override the settings coming from above (so dashboard > page > analysis).

                                  We were there 5 days ago ...

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                                  • 14. Re: Export to Excel Missing
                                    LibraTiger

                                    Capture.PNG

                                     

                                    I was telling about  report properties in the section in which it was kept.

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