5 Replies Latest reply on May 25, 2017 5:03 PM by BhaskarKoniki

    issue with email notification

    AJay B

      Hi,

       

      One user though has notification preference as "html mail with attachments" isn't receiving notification via email. All the remaining users are receiving notifications without any issue.

      I checked specific notification status, which the user supposed to receive, the mail status is "null". Help me to troubleshoot the issue.

       

      ENV : Oracle Apps - 12.1.3 DB - 11.2.0.4

       

      Regards

      Ajay