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Risks of not pursuing FSCM upgrade 9.2 (from 9.1)

2700568Jun 6 2017

We are in the process of analysing the risks of not upgrading to FSCM 9.2 (we are on 9.1)  post extended support (Jan 2018) deadline

We see the following statements regarding sustaining support

After ending the extended support, Sustaining Support kicks off but it does not include:

  • New updates, fixes, security alerts, data fixes, and critical patch updates (pre-existing covered)  --> What data fixes?
  • New tax, legal, and regulatory updates  --> Other than 1099, what additiaonal ones are not covered here??
  • New upgrade scripts (pre-existing covered)
  • Certification with new third-party and existing products/versions --> Any examples??
  • Certification with new and existing Oracle products --> Any examples??
  • 24 hour commitment and response guidelines for Severity 1 service requests --> What would we have in sustainign support??
  • Previously released fixes or updates that Oracle no longer supports --> Please elaborate

Any other information that highlights the risks of not pursuing upgrade will be helpful

Thanks

Srikar

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Locked on Jul 4 2017
Added on Jun 6 2017
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