5 Replies Latest reply on Jun 13, 2017 5:07 PM by Sunny Potturi

    11g Agents

    Sunny Potturi

      Hi everyone,

       

      Just a general question. Has anyone implemented the ability to see the recipients list in the email that gets sent from an agent? What i mean is, if you got an email from an agent, you should be able to see who else got the same email you did. Has anyone done anything like this?

       

      Theres no way to prove who got the email delivered and who didnt unless we hear from a user saying they never got it.