13 Replies Latest reply on Jul 7, 2017 6:21 AM by 3236418

    Unable to get the login page

    3236418

      Hi, i am a newbee to Oracle Apps DBA. I was cloning the the from Production to a test instance, the database and application linked to SSO.

      Both DB and Apps were cloned successfully but unfortunately we are unable to get the login page for some reason.

       

      I have manually compiled JSPs and ran autoconfig after disintegrating from the SSO successfully but i still cannot see the login page.

      I have also changed the value of update icx.icx_parameters set SESSION_COOKIE_DOMAIN = 'domain_name';

       

      I have successfully recompiled the APPS schema and still haven't been able to solve the problem.

       

      On the browser it displays this error:

       

      500 Internal Server Error

      Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application log for details.

      I have previously cloned successfully with no hustle

       

      What can i do more as part of troubleshooting.

       

      The versions are as follows:

       

      DB:11.2.0

      Apps:12.1.3

       

      Regards,

       

      Tumelo Keys

        • 1. Re: Unable to get the login page
          Dawaa Tamangg

          Hi

           

          Please check with select * from icx_parameters for URL.

           

          and may need to check with fnd_nodes table . There could be entries from your prod instance too. If so then

           

          1.. EXEC FND_CONC_CLONE.SETUP_CLEAN;

          2.. COMMIT;

          3.. EXIT;

           

          And run autoconfig in DB tier first and than apps tier.

           

          Regards

          Dawaa Tamangg

           

           

          Regards

          Dawaa Tamangg

          • 2. Re: Unable to get the login page
            Shaik

            Hi

             

            Pleae check the below note

            R12: Troubleshooting 500 Internal Server Error in Oracle E-Business suite [ID 813523.1]

             

            Run the autoconfig on Apps Node followed by db node and retest the issue.

             

             

            Regards

            Shaik

            • 3. Re: Unable to get the login page
              3236418

              Hi Dawaa Tamangg,

               

              Thank you, i've done as you mentioned,when updating the ucx.icx_parameters do i have to put the dot or not?

              as shown below:


              update icx.icx_parameters set SESSION_COOKIE_DOMAIN = '.domain_name';

               

               

              -----------------------------------------------------------------------------------

              SQL*Plus: Release 10.1.0.5.0 - Production on Wed Jun 14 11:51:01 2017

              Copyright (c) 1982, 2005, Oracle.  All rights reserved.

              Connected to:

              Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production

              With the Partitioning, OLAP, Data Mining and Real Application Testing options

               

              SQL> EXEC FND_CONC_CLONE.SETUP_CLEAN;

               

              PL/SQL procedure successfully completed.

               

              SQL> commit;

               

              Commit complete.

              SQL> exit

              Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production

              With the Partitioning, OLAP, Data Mining and Real Application Testing options

               

               

              --------------------------------------------------------------------------------------------------------

              • 4. Re: Unable to get the login page
                Pravin Takpire

                What do you see in log files ?

                cd $LOG_HOME/ora/10.1.3

                 

                this directory will have 4 sub directories. Get in to all subdirectories and check for log files.

                Log files will give hing

                 

                regards

                Pravin

                • 5. Re: Unable to get the login page
                  3236418

                  Hi Shaik and Dawaa Tamangg

                   

                   

                   

                   

                  I have ran autoconfig on the DB and APPS after EXEC FND_CONC_CLONE.SETUP_CLEAN;

                   

                   

                   

                   

                  AppsThe log file for this session is located at: /u01/inst/apps/PRODTEST_ccbux00lcto/admin/log/06141201/adconfig.log

                   

                   

                  AutoConfig is configuring the Applications environment...

                   

                   

                  AutoConfig will consider the custom templates if present.

                          Using CONFIG_HOME location     : /u01/inst/apps/PRODTEST_ccbux00lcto

                          Classpath                   : /u01/apps/apps_st/comn/java/lib/appsborg2.zip:/u01/apps/apps_st/comn/java/classes

                   

                   

                          Using Context file          : /u01/inst/apps/PRODTEST_ccbux00lcto/appl/admin/PRODTEST_ccbux00lcto.xml

                   

                   

                  Context Value Management will now update the Context file

                   

                   

                          Updating Context file...COMPLETED

                   

                   

                          Attempting upload of Context file and templates to database...COMPLETED

                   

                   

                  Configuring templates from all of the product tops...

                          Configuring AD_TOP........COMPLETED

                          Configuring FND_TOP.......COMPLETED

                          Configuring ICX_TOP.......COMPLETED

                          Configuring MSC_TOP.......COMPLETED

                          Configuring IEO_TOP.......COMPLETED

                          Configuring BIS_TOP.......COMPLETED

                          Configuring AMS_TOP.......COMPLETED

                          Configuring CCT_TOP.......COMPLETED

                          Configuring WSH_TOP.......COMPLETED

                          Configuring CLN_TOP.......COMPLETED

                          Configuring OKE_TOP.......COMPLETED

                          Configuring OKL_TOP.......COMPLETED

                          Configuring OKS_TOP.......COMPLETED

                          Configuring CSF_TOP.......COMPLETED

                          Configuring IGS_TOP.......COMPLETED

                          Configuring IBY_TOP.......COMPLETED

                          Configuring JTF_TOP.......COMPLETED

                          Configuring MWA_TOP.......COMPLETED

                          Configuring CN_TOP........COMPLETED

                          Configuring CSI_TOP.......COMPLETED

                          Configuring WIP_TOP.......COMPLETED

                          Configuring CSE_TOP.......COMPLETED

                          Configuring EAM_TOP.......COMPLETED

                          Configuring FTE_TOP.......COMPLETED

                          Configuring ONT_TOP.......COMPLETED

                          Configuring AR_TOP........COMPLETED

                          Configuring AHL_TOP.......COMPLETED

                          Configuring OZF_TOP.......COMPLETED

                          Configuring IES_TOP.......COMPLETED

                          Configuring CSD_TOP.......COMPLETED

                          Configuring IGC_TOP.......COMPLETED

                   

                   

                  AutoConfig completed successfully.

                   

                   

                   

                   

                  DB

                   

                   

                  $ sh adautocfg.sh

                  Enter the APPS user password:

                  The log file for this session is located at: /u01/PRODTEST/db/tech_st/11.2.0/appsutil/log/PRODTEST_ccbux00lcto/06141159/adconfig.log

                   

                   

                  AutoConfig is configuring the Database environment...

                   

                   

                  AutoConfig will consider the custom templates if present.

                          Using ORACLE_HOME location : /u01/PRODTEST/db/tech_st/11.2.0

                          Classpath                   : :/u01/PRODTEST/db/tech_st/11.2.0/jdbc/lib/ojdbc5.jar:/u01/PRODTEST/db/tech_st/11.2.0/appsutil/java/xmlparserv2.jar:/u01/PRODTEST/db/tech_st/11.2.0/appsutil/java:/u01/PRODTEST/db/tech_st/11.2.0/jlib/netcfg.jar:/u01/PRODTEST/db/tech_st/11.2.0/jlib/ldapjclnt11.jar

                   

                   

                          Using Context file          : /u01/PRODTEST/db/tech_st/11.2.0/appsutil/PRODTEST_ccbux00lcto.xml

                   

                   

                  Context Value Management will now update the Context file

                   

                   

                          Updating Context file...COMPLETED

                   

                   

                          Attempting upload of Context file and templates to database...COMPLETED

                   

                   

                  Updating rdbms version in Context file to db112

                  Updating rdbms type in Context file to 64 bits

                  Configuring templates from ORACLE_HOME ...

                   

                   

                  AutoConfig completed successfully.

                   

                   

                  Shaik,

                  on that  on that note you you gave, all the requirements discussed are met.

                   

                   

                   

                   

                   

                  You are running adstrtal.sh version 120.15.12010000.3

                   

                   

                  The logfile for this session is located at /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adstrtal.log

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/adopmnctl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  You are running adopmnctl.sh version 120.6.12010000.5

                   

                   

                  Starting Oracle Process Manager (OPMN) ...

                   

                   

                  adopmnctl.sh: exiting with status 0

                   

                   

                  adopmnctl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adopmnctl.txt for more information ...

                   

                   

                   

                   

                  .end std out.

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/adalnctl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  adalnctl.sh version 120.3

                   

                   

                  Checking for FNDFS executable.

                  Starting listener process APPS_PRODTEST.

                   

                   

                  adalnctl.sh: exiting with status 0

                   

                   

                   

                   

                  adalnctl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adalnctl.txt for more information ...

                   

                   

                   

                   

                  .end std out.

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/adapcctl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  You are running adapcctl.sh version 120.7.12010000.2

                   

                   

                  Starting OPMN managed Oracle HTTP Server (OHS) instance ...

                   

                   

                  adapcctl.sh: exiting with status 0

                   

                   

                  adapcctl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adapcctl.txt for more information ...

                   

                   

                   

                   

                  .end std out.

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/adoacorectl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  You are running adoacorectl.sh version 120.13

                   

                   

                  Starting OPMN managed OACORE OC4J instance  ...

                   

                   

                  adoacorectl.sh: exiting with status 0

                   

                   

                  adoacorectl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adoacorectl.txt for more information ...

                   

                   

                   

                   

                  .end std out.

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/adoafmctl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  You are running adoafmctl.sh version 120.8

                   

                   

                  Starting OPMN managed OAFM OC4J instance  ...

                   

                   

                  adoafmctl.sh: exiting with status 0

                   

                   

                  adoafmctl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adoafmctl.txt for more information ...

                   

                   

                   

                   

                  .end std out.

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/adcmctl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  You are running adcmctl.sh version 120.17.12010000.5

                   

                   

                  Starting concurrent manager for PRODTEST ...

                  Starting PRODTEST_0614@PRODTEST Internal Concurrent Manager

                  Default printer is noprint

                   

                   

                  adcmctl.sh: exiting with status 0

                   

                   

                   

                   

                  adcmctl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adcmctl.txt for more information ...

                   

                   

                   

                   

                  .end std out.

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/jtffmctl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  You are running jtffmctl.sh version 120.3

                   

                   

                  Validating Fulfillment patch level via /u01/apps/apps_st/comn/java/classes

                  Fulfillment patch level validated.

                  Starting Fulfillment Server for PRODTEST on port 9307 ...

                   

                   

                  jtffmctl.sh: exiting with status 0

                   

                   

                   

                   

                  .end std out.

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  Executing service control script:

                  /u01/inst/apps/PRODTEST_ccbux00lcto/admin/scripts/adformsrvctl.sh start

                  script returned:

                  ****************************************************

                   

                   

                  You are running adformsrvctl.sh  version 120.15.12010000.3

                   

                   

                  Starting FORMS Server in Socket Mode...

                  Calling txkChkFormsDeployment.pl to check whether latest FORMSAPP.EAR is deployed...

                  Program : /u01/apps/apps_st/appl/fnd/12.0.0/patch/115/bin/txkChkFormsDeployment.pl started @ Wed Jun 14 12:38:12 2017

                   

                   

                  *** Log File = /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/rgf/TXK/txkChkFormsDeployment_Wed_Jun_14_12_38_11_2017/txkChkFormsDeployment_Wed_Jun_14_12_38_11_2017.log

                   

                   

                  File "/u01/apps/tech_st/10.1.3/j2ee/forms/applications/forms/formsweb/WEB-INF/lib/frmsrv.jar" exists. Proceeding to check the size...

                   

                   

                  =============================================

                  *** Latest formsapp.ear has been deployed ***

                  =============================================

                   

                   

                   

                   

                  Program : /u01/apps/apps_st/appl/fnd/12.0.0/patch/115/bin/txkChkFormsDeployment.pl completed @ Wed Jun 14 12:38:13 2017

                   

                   

                  Perl script txkChkFormsDeployment.pl got executed successfully

                   

                   

                   

                   

                   

                   

                  adformsrvctl.sh: exiting with status 0

                   

                   

                  adformsrvctl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/ora/10.1.2/forms/socket.log for more information ...

                   

                   

                   

                   

                  .end std out.

                  *** ALL THE FOLLOWING FILES ARE REQUIRED FOR RESOLVING RUNTIME ERRORS

                  *** Log File = /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/rgf/TXK/txkChkFormsDeployment_Wed_Jun_14_12_38_11_2017/txkChkFormsDeployment_Wed_Jun_14_12_38_11_2017.log

                   

                   

                  .end err out.

                   

                   

                  ****************************************************

                   

                   

                   

                   

                  All enabled services for this node are started.

                   

                   

                  adstrtal.sh: Exiting with status 0

                   

                   

                  adstrtal.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adstrtal.log for more information ...

                   

                   

                   

                   

                   

                  There is is still no login page after doing all the activities that you asked me to do.

                  • 6. Re: Unable to get the login page
                    Dawaa Tamangg

                    check select * from icx_parameters for URL for application (check this )

                     

                    and

                     

                    select * from fnd_nodes

                     

                    and use adopmnctl.sh status -l

                     

                    to check weather all services are up or not. It could be you are accessing wrong page

                     

                     

                    • 7. Re: Unable to get the login page
                      3236418

                      Dawaa,

                       

                      These are the result from the exported file after running the query:

                       

                      (select * from icx_parameters,it shows the URL i was trying to access)

                       

                       

                      REM INSERTING into EXPORT_TABLE

                      SET DEFINE OFF;

                      Insert into EXPORT_TABLE (HOME_URL,QUERY_SET,MAX_ROWS,WEBMASTER_EMAIL,SESSION_COOKIE_NAME,WINDOW_COOKIE_NAME,SESSION_COOKIE_DOMAIN,SESSION_COOKIE,CREATED_BY,CREATION_DATE,LAST_UPDATED_BY,LAST_UPDATE_DATE,LAST_UPDATE_LOGIN) values ('http://ccbux00lcto.vm.gov.bw:8007/OA_HTML/AppsLogin',25,null,'webmaster@yourcompany.com',null,null,'ccbux00lcto.vm.gov.bw',null,1,to_date('15-MAY-00','DD-MON-RR'),1,to_date('15-MAY-00','DD-MON-RR'),1);'webmaster@yourcompany.com',null,null,'ccbux00lcto.vm.gov.bw',null,1,to_date('15-MAY-00','DD-MON-RR'),1,to_date('15-MAY-00','DD-MON-RR'),1);

                       

                       

                      select * from fnd_nodes;

                       

                       

                      REM INSERTING into EXPORT_TABLE

                      SET DEFINE OFF;

                      Insert into EXPORT_TABLE (NODE_NAME,LAST_UPDATE_DATE,LAST_UPDATED_BY,CREATION_DATE,CREATED_BY,LAST_UPDATE_LOGIN,PLATFORM_CODE,DESCRIPTION,BASEPATH,SUPPORT_CP,SUPPORT_FORMS,SUPPORT_WEB,SUPPORT_ADMIN,STATUS,PING_RESPONSE,LAST_MONITORED_TIME,NODE_MODE,NODE_ID,SERVER_ID,SERVER_ADDRESS,HOST,DOMAIN,WEBHOST,VIRTUAL_IP,SUPPORT_DB,APPLTOP_ID) values ('AUTHENTICATION',to_date('14-JUN-17','DD-MON-RR'),1,to_date('14-JUN-17','DD-MON-RR'),1,0,'212','Authentication Value',null,'N','N','N','N',null,null,null,'O',14140,'SECURE','*',null,null,null,null,'N',null);

                      Insert into EXPORT_TABLE (NODE_NAME,LAST_UPDATE_DATE,LAST_UPDATED_BY,CREATION_DATE,CREATED_BY,LAST_UPDATE_LOGIN,PLATFORM_CODE,DESCRIPTION,BASEPATH,SUPPORT_CP,SUPPORT_FORMS,SUPPORT_WEB,SUPPORT_ADMIN,STATUS,PING_RESPONSE,LAST_MONITORED_TIME,NODE_MODE,NODE_ID,SERVER_ID,SERVER_ADDRESS,HOST,DOMAIN,WEBHOST,VIRTUAL_IP,SUPPORT_DB,APPLTOP_ID) values ('CCBUX00LCTO',to_date('14-JUN-17','DD-MON-RR'),1,to_date('14-JUN-17','DD-MON-RR'),1,0,'212',null,null,'Y','Y','Y','Y',null,null,null,'O',14139,'51E9AA12711500A6E0530A0002F200A631659536237812734573670388353341','10.0.2.242','ccbux00lcto','vm.gov.bw','ccbux00lcto.vm.gov.bw','ccbux00lcto','Y',null);

                       

                       

                       

                      $ adopmnctl.sh status -l

                       

                       

                      You are running adopmnctl.sh version 120.6.12010000.5

                       

                       

                      Checking status of OPMN managed processes...

                       

                       

                      Processes in Instance: PRODTEST_ccbux00lcto.ccbux00lcto.vm.gov.bw

                      ---------------------------------+--------------------+---------+----------+------------+----------+-----------+------

                      ias-component                    | process-type       |     pid | status   |        uid |  memused |    uptime | ports

                      ---------------------------------+--------------------+---------+----------+------------+----------+-----------+------

                      OC4JGroup:default_group          | OC4J:oafm          | 286393~ | Alive    |  298057792 |   145628 |   1:06:23 | rmi:25535,ajp:25035,jms:24535

                      OC4JGroup:default_group          | OC4J:oacore        | 279839~ | Alive    |  298057791 |   100856 |   1:07:27 | rmi:20037,ajp:21537,jms:23037

                      OC4JGroup:default_group          | OC4J:oacore        | 321784~ | Alive    |  298057790 |   101504 |   1:07:27 | rmi:20038,ajp:21538,jms:23038

                      OC4JGroup:default_group          | OC4J:oacore        | 169740~ | Alive    |  298057789 |   115032 |   1:07:27 | rmi:20036,ajp:21536,jms:23036

                      OC4JGroup:default_group          | OC4J:oacore        | 214958~ | Alive    |  298057788 |   111544 |   1:07:27 | rmi:20035,ajp:21535,jms:23035

                      HTTP_Server                      | HTTP_Server        | 163186~ | Alive    |  298057787 |     6220 |   1:07:08 | https1:4450,http1:8007

                       

                       

                       

                       

                      adopmnctl.sh: exiting with status 0

                       

                       

                      adopmnctl.sh: check the logfile /u01/inst/apps/PRODTEST_ccbux00lcto/logs/appl/admin/log/adopmnctl.txt for more information ...

                       

                       

                      $

                      • 8. Re: Unable to get the login page
                        3236418

                        $ cd $LOG_HOME/ora/10.1.3

                        $ ls -ltr

                        total 16

                        drwxr-xr-x    2 prodteap dba             256 Jun 05 16:54 install

                        drwxr-xr-x    3 prodteap dba             256 Jun 05 16:59 javacache

                        drwxr-xr-x    5 prodteap dba             256 Jun 05 16:59 j2ee

                        drwxr-xr-x    7 prodteap dba            4096 Jun 14 09:20 opmn

                        drwxr-xr-x    2 prodteap dba            4096 Jun 14 12:36 Apache

                        $cd Apache

                         

                        $ tail -100f error_log.1497398400

                        [Wed Jun 14 10:06:41 2017] [notice]  configured -- resuming normal operations

                        [Wed Jun 14 10:06:41 2017] [notice] Accept mutex: fcntl (Default: fcntl)

                        [Wed Jun 14 10:51:29 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 10:51:29 2017] [error] [client 10.153.4.234] [ecid: 1497429987:10.0.2.242:20250734:0:18,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21535 failed: Connect failed

                        [Wed Jun 14 10:51:48 2017] [error] [client 10.153.4.239] [ecid: 1497430308:10.0.2.242:23265520:0:24,0] File does not exist: /u01/inst/apps/PRODTEST_ccbux00lcto/portal/favicon.ico

                        [Wed Jun 14 10:51:58 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 10:51:58 2017] [error] [client 10.153.4.234] [ecid: 1497430016:10.0.2.242:30343384:0:17,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21538 failed: Connect failed

                        [Wed Jun 14 10:52:03 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 10:52:03 2017] [error] [client 10.153.4.234] [ecid: 1497430021:10.0.2.242:21299418:0:19,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21536 failed: Connect failed

                        [Wed Jun 14 12:36:56 2017] [notice]  configured -- resuming normal operations

                        [Wed Jun 14 12:36:56 2017] [notice] Accept mutex: fcntl (Default: fcntl)

                        [Wed Jun 14 12:44:28 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 12:44:28 2017] [error] [client 10.153.4.234] [ecid: 1497436766:10.0.2.242:22937650:0:2,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21535 failed: Connect failed

                        [Wed Jun 14 12:44:29 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 12:44:29 2017] [error] [client 10.153.4.234] [ecid: 1497436768:10.0.2.242:10289294:0:2,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21536 failed: Connect failed

                        [Wed Jun 14 12:44:32 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 12:44:32 2017] [error] [client 10.153.4.234] [ecid: 1497436770:10.0.2.242:11993220:0:2,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21537 failed: Connect failed

                        [Wed Jun 14 12:44:34 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 12:44:34 2017] [error] [client 10.153.4.234] [ecid: 1497436772:10.0.2.242:25493710:0:3,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21538 failed: Connect failed

                        [Wed Jun 14 12:44:38 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 12:44:38 2017] [error] [client 10.153.4.234] [ecid: 1497436777:10.0.2.242:28967006:0:1,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21535 failed: Connect failed

                        [Wed Jun 14 12:44:42 2017] [warn] [client 10.153.4.234] oc4j_socket_recvfull timed out

                        [Wed Jun 14 12:44:42 2017] [error] [client 10.153.4.234] [ecid: 1497436780:10.0.2.242:26935434:0:1,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21536 failed: Connect failed

                        [Wed Jun 14 12:45:12 2017] [warn] [client 10.153.4.239] oc4j_socket_recvfull timed out

                        [Wed Jun 14 12:45:12 2017] [error] [client 10.153.4.239] [ecid: 1497436810:10.0.2.242:10682446:0:1,0] mod_oc4j: request to OC4J ccbux00lcto.vm.gov.bw:21537 failed: Connect failed

                        [Wed Jun 14 13:52:53 2017] [error] [client 10.153.4.234] [ecid: 1497441173:10.0.2.242:11993220:0:25,0] File does not exist: /u01/inst/apps/PRODTEST_ccbux00lcto/portal/favicon.ico

                        [Wed Jun 14 13:53:11 2017] [error] [client 10.153.4.234] [ecid: 1497441191:10.0.2.242:28967006:0:23,0] File does not exist: /u01/inst/apps/PRODTEST_ccbux00lcto/portal/favicon.ico

                        $ tail -100f access_log.1497398400

                        127.0.0.1 - - [14/Jun/2017:13:27:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:28:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

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                        127.0.0.1 - - [14/Jun/2017:13:32:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        10.153.4.234 - - [14/Jun/2017:13:32:20 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586"

                        127.0.0.1 - - [14/Jun/2017:13:32:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:32:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:33:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:33:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:33:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:34:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:34:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:34:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:35:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

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                        127.0.0.1 - - [14/Jun/2017:13:37:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

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                        127.0.0.1 - - [14/Jun/2017:13:38:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:38:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:39:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:39:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:39:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

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                        127.0.0.1 - - [14/Jun/2017:13:40:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:40:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:41:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:41:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:41:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:42:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:42:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:42:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

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                        127.0.0.1 - - [14/Jun/2017:13:43:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:44:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:44:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:44:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:45:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:45:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:45:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:46:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:46:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:46:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:47:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:47:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:47:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:48:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:48:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:48:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:49:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:49:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:49:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:50:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:50:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:50:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:51:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:51:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:51:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:52:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        10.153.4.234 - - [14/Jun/2017:13:52:16 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586"

                        10.153.4.234 - - [14/Jun/2017:13:52:18 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586"

                        10.153.4.234 - - [14/Jun/2017:13:52:19 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586"

                        10.153.4.234 - - [14/Jun/2017:13:52:21 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586"

                        10.153.4.234 - - [14/Jun/2017:13:52:25 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586"

                        127.0.0.1 - - [14/Jun/2017:13:52:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        10.153.4.234 - - [14/Jun/2017:13:52:38 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)"

                        10.153.4.234 - - [14/Jun/2017:13:52:49 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)"

                        10.153.4.234 - - [14/Jun/2017:13:52:53 +0200] "GET / HTTP/1.1" 200 1315 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)"

                        10.153.4.234 - - [14/Jun/2017:13:52:53 +0200] "GET /favicon.ico HTTP/1.1" 404 217 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)"

                        127.0.0.1 - - [14/Jun/2017:13:52:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        10.153.4.234 - - [14/Jun/2017:13:53:03 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)"

                        10.153.4.234 - - [14/Jun/2017:13:53:11 +0200] "GET /favicon.ico HTTP/1.1" 404 217 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)"

                        127.0.0.1 - - [14/Jun/2017:13:53:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        10.153.4.234 - - [14/Jun/2017:13:53:20 +0200] "GET /OA_HTML/AppsLogin HTTP/1.1" 500 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36"

                        127.0.0.1 - - [14/Jun/2017:13:53:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:53:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:54:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:54:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:54:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:55:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:55:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:55:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:56:16 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:56:36 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        127.0.0.1 - - [14/Jun/2017:13:56:56 +0200] "HEAD  /index.html HTTP/1.1" 200 0 0 "-" "-"

                        • 9. Re: Unable to get the login page
                          Aldrich

                          When you cloned, is the cloned instance using the same instance of OID/SSO?  Or is it a different one?  What version of SSO are you using?

                          • 10. Re: Unable to get the login page
                            #MVivek

                            Hi,

                             

                            Is it multi-node or single node, you are using ?

                             

                            Thanks

                            Vivek

                            • 11. Re: Unable to get the login page
                              3236418

                              I have disintegrated it from the Production SSO using the script $FND_TOP/bin/txkrun.pl -script=SetSSOReg -removereferences=Yes.

                              This clonned instance it to be linked to the DEV SSO which is a replica of production SSO.

                              The version is:

                              SQL> select version from orasso.wwc_version$;

                               

                               

                              VERSION

                              --------------------------------------------------------------------------------

                              10.1.4.3.0

                               

                              I tried to comment on the $CONTEXT_FILE to disable SSO (<mod_osso_conf_comment oa_var="s_mod_osso_conf_comment">#</mod_osso_conf_comment>) and on Apache in the $IAS_ORACLE_HOME/Apache/Apache/conf/httpd.conf (
                              # Include the configuration files needed for mod_osso

                              #include "/u01/apps/tech_st/10.1.3/Apache/Apache/conf/mod_osso.conf"

                              • 12. Re: Unable to get the login page
                                3236418

                                hi Vivek

                                 

                                It is a Single Node,

                                 

                                Thank you

                                • 13. Re: Unable to get the login page
                                  3236418

                                  I later on managed to solve the problem.The new test server couldn't accommodate 4 JVM's for oacore due to less RAM available. Starting with 1 JVM solved the issue.

                                   

                                  Thank you so much for your support