We have an application that uses forms 18.104.22.168.0 that runs using webstart with the width set to 808 and the height set to 588. For most users this works correctly when we invoke a form. But, there is one user where these values are ignored and lower values are used so the forms are displayed in a smaller window with scrollbars. This happens on three different installations of the application for this user only. The users laptop runs Windows 7 64-bit, JRE version 1.8.0_131-b11 and its screen runs with resolution 1920x1080. Can you think of any reason why the width and height parameters in the JNLP file would be ignored?