6 Replies Latest reply on Aug 8, 2017 2:07 PM by Yan Sun

    BI Publisher Desktop Cannot connect using https

    2967545

      Hi,

       

      My users are having problem when connecting using BIPublihserDesktop plugin in Microsoft Word when using https connection

      The users are able to connect using http connection

       

      The connection for http for BIPublisherDesktop plugin in Microsoft word is : http://hostname:80/xmlpserver

      The connection for https for BIPublisherDesktop plugin in Microsoft word is : https://hostname:443/xmlpserver

       

      The users are able to connect to BI Publisher in web browser using https://hostname/xmlpserver

       

      The error message when the users trying to connect using BIPublisherDesktop plugin in Microsoft word is:

      Error while trying to access report server location : The underlying connection was closed : An unexpected error occured on a send.

      Report server location is : https:/hostname:443/xmlpserver

       

      BI Publisher version : 12.2.1.2

      BI Publiser Desktop version : 12.2.1.2

      Microsoft Word version : 2007

       

      Please help

       

      Thanks