9 Replies Latest reply on Aug 1, 2017 6:14 PM by Christian Berg

    Post installation issues:- Unable to start Admin server

    user3022517

      Hi,

      I am unable to start the admin server and the error displayed on command prompt is following:-

      Microsoft Windows [Version 6.1.7601]

      Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

       

       

      C:\Users\cub02>cd C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bito

      ols\bin

       

       

      C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>start.cmd

      BI_PRODUCT_HOME set as C:\Oracle\Middleware\Oracle_Home\bi\

      ORACLE_HOME set as C:\Oracle\Middleware\Oracle_Home

      Starting domain; Using domainHome: C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..

      \user_projects\domains\bi ...

       

       

      Initializing WebLogic Scripting Tool (WLST) ...

       

       

      Welcome to WebLogic Server Administration Scripting Shell

       

       

      Type help() for help on available commands

       

       

      <Jul 25, 2017 11:52:55 AM IST> <Info> <Security> <BEA-090905> <Disabling the Cry

      ptoJ JCE Provider self-integrity check for better startup performance. To enable

      this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true

      .>

      <Jul 25, 2017 11:52:55 AM IST> <Info> <Security> <BEA-090906> <Changing the defa

      ult Random Number Generator in RSA CryptoJ from ECDRBG128 to HMACDRBG. To disabl

      e this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true.>

      <Jul 25, 2017 11:52:55 AM IST> <Info> <Security> <BEA-090909> <Using the configu

      red custom SSL Hostname Verifier implementation: weblogic.security.utils.SSLWLSH

      ostnameVerifier$NullHostnameVerifier.>

      NodeManager already running

      Reading domain...

      /Servers/AdminServer/ListenPort=9500

      Accessing admin server using URL t3://CUB02-PC:9500

      Starting AdminServer ...

      Admin Server Start Exception: Error occurred while performing nmStart : Error St

      arting server AdminServer : Received error message from Node Manager Server: [Se

      rver start command for WebLogic server 'AdminServer' failed due to: [Couldn't op

      en file 'C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\Admin

      Server\logs\AdminServer.out' for writing (error 5)]. Please check Node Manager l

      og and/or server 'AdminServer' log for detailed information.]. Please check Node

      Manager log for details.

      Use dumpStack() to view the full stacktrace :

      Reading domain...

      /Servers/AdminServer/ListenPort=9500

      Accessing admin server using URL t3://CUB02-PC:9500

      Requesting credentials ...

      Enter Weblogic login details at prompt

      Weblogic Username: weblogic

      Weblogic Password:

      Starting AdminServer ...

      Unable to connect to AdminServer on host: CUB02-PC

       

       

      Failed to start one or more Servers

       

       

      /Servers/AdminServer/ListenPort=9500

      Accessing admin server using URL t3://CUB02-PC:9500

      Start Admin Server connect Exception caught Error occurred while performing conn

      ect : Error getting the initial context. There is no server running at t3://CUB0

      2-PC:9500 : Failed to initialize JNDI context, tried 2 time or times totally, th

      e interval of each time is 0ms.

      t3://CUB02-PC:9500: Destination 192.168.100.62, 9500 unreachable.; nested except

      ion is:

              java.net.ConnectException: Connection refused: connect; No available rou

      ter to destination.; nested exception is:

              java.rmi.ConnectException: No available router to destination.

      Use dumpStack() to view the full stacktrace :

      Reading domain...

      Error: runCmd() failed. Do dumpStack() to see details.

      Failed to get Status of Servers and System Components

       

       

      C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>

        • 1. Re: Post installation issues:- Unable to start Admin server
          Christian Berg

          Nice that you're trying to use Windows 7, Service Pack 1. That's not supported. Stop it.

           

          If you don't want to pay for a Windows Server Operating System, then do the same everybody does: use Linux!

           

          https://dimensionality.ch/2017/05/06/installing-oracle-bi-on-windows-7-8-10/

          • 2. Re: Post installation issues:- Unable to start Admin server
            Syed Hamd Salman

            Yes as pointed by Christian Berg Windows 7 is not a supported OS for OBIEE 12c, so do as recommended.


            But just going by error message posted it looks like Lock or Permission issue, see the error from your posted error message.

             

            [Couldn't open file 'C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\AdminServer\logs\AdminServer.out' for writing (error 5)]

             

            So check if Admin Server still has lock from previous server startup,check in below directory for "*.lok" files

            C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\AdminServer\tmp

            C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\AdminServer\data\ldap\ldapfiles

             

            Since OBIEE is installed in C drive there is a possibility that it must have been done using Administrative Privileges so make sure that your command console open to start OBIEE environment is in Administrative Mode.

             

            There is a possibily that user running start.cmd to start BIEE server and services dowsn't has privilege to write to Adminser.out log or as matter of fact permission on DOMAIN_HOME or may be even other homes.

             

            But then having said its mandatory to make use of only supported OS as product has been built,tested and released for supported platforms

            • 3. Re: Post installation issues:- Unable to start Admin server
              user3022517

              But i was able to use obiee 12c in window 7 previous. Christian Berg Syed Hamd Salman

              and now the error is :-

               

              C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>start.cmd

              BI_PRODUCT_HOME set as C:\Oracle\Middleware\Oracle_Home\bi\

              ORACLE_HOME set as C:\Oracle\Middleware\Oracle_Home

              Starting domain; Using domainHome: C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi ...

               

               

              Initializing WebLogic Scripting Tool (WLST) ...

               

               

              Welcome to WebLogic Server Administration Scripting Shell

               

               

              Type help() for help on available commands

               

               

              <Aug 1, 2017 2:45:37 PM IST> <Info> <Security> <BEA-090905> <Disabling the CryptoJ JCE Provider self-integrity check for better startup performance. To enable this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true.>

              <Aug 1, 2017 2:45:37 PM IST> <Info> <Security> <BEA-090906> <Changing the default Random Number Generator in RSA CryptoJ from ECDRBG128 to HMACDRBG. To disable this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true.>

              <Aug 1, 2017 2:45:37 PM IST> <Info> <Security> <BEA-090909> <Using the configured custom SSL Hostname Verifier implementation: weblogic.security.utils.SSLWLSHostnameVerifier$NullHostnameVerifier.>

              Node manager not running. Starting it...

              NMProcess: NODEMGR_HOME is already set to C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi\NODEMA~1

              NMProcess: CLASSPATH=.;C:\PROGRA~1\Java\JDK18~1.0_1\lib\tools.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\weblogic.jar;C:\Oracle\MIDDLE~1\ORACLE~1\oracle_common\modules\net.sf.antcontrib_1.1.0.0_1-0b3\lib\ant-contrib.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\modules\features\oracle.wls.common.nodemanager.jar;C:\PROGRA~1\Java\JDK18~1.0_1\lib\tools.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\modules\features\WLSTWL~1.JAR;C:\Oracle\Middleware\Oracle_Home\oracle_common\modules\oracle.jps\jps-man

              ifest.jar

              NMProcess:

              NMProcess: C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi\NODEMA~1>"C:\PROGRA~1\Java\JDK18~1.0_1\bin\java.exe"  -server -Xms32m -Xmx200m -Dcoherence.home=C:\Oracle\MIDDLE~1\ORACLE~1\coherence -Dbea.home=C:\Oracle\MIDDLE~1\ORACLE~1 -DNodeManagerHome=C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\nodemanager -DLogToStderr=false -DQuitEnabled=true -Dweblogic.RootDirectory=C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi  -Doracle.security.jps.config=C:\Oracle\Middleware\Oracle_

              Home\bi\bin\..\..\user_projects\domains\bi\config\fmwconfig\jps-config-jse.xml -Dcommon.components.home=C:\Oracle\Middleware\Oracle_Home\oracle_common -Dopss.version=12.2.1.2 -Dweblogic.RootDirectory=C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi   -Doracle.bi.home.dir=C:\Oracle\Middleware\Oracle_Home\bi -Doracle.bi.config.dir=C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi\config\fmwconfig\biconfig -Doracle.bi.environment.dir=C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..

              \user_projects\domains\bi\config\fmwconfig\bienv -Doracle.bi.12c=true -Ddomain.home=C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi -Dfile.encoding=utf-8   -Djava.system.class.loader=com.oracle.classloader.weblogic.LaunchClassLoader "-Djava.security.policy=C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\weblogic.policy" "-Dweblogic.nodemanager.JavaHome=C:\PROGRA~1\Java\JDK18~1.0_1" weblogic.NodeManager -v

              NMProcess: Aug 01, 2017 2:45:41 PM oracle.security.opss.internal.runtime.ServiceContextManagerImpl getContext

              NMProcess: WARNING: Bootstrap services are used by OPSS internally and clients should never need to directly read/write bootstrap credentials. If required, use Wlst or configuration management interfaces.

              NodeManager started

               

               

              Reading domain...

              /Servers/AdminServer/ListenPort=9500

              Accessing admin server using URL t3://CUB02-PC:9500

              Starting AdminServer ...

              Admin Server Start Exception: Error occurred while performing nmStart : Error Starting server AdminServer : Received error message from Node Manager Server: [Server start command for WebLogic server 'AdminServer' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'AdminServer' log for detailed information.]. Please check Node Manager log for details.

              Use dumpStack() to view the full stacktrace :

              Reading domain...

              /Servers/AdminServer/ListenPort=9500

              Accessing admin server using URL t3://CUB02-PC:9500

              Requesting credentials ...

              Enter Weblogic login details at prompt

              Weblogic Username:

              • 4. Re: Post installation issues:- Unable to start Admin server
                Gianni Ceresa

                user3022517 wrote:

                 

                But i was able to use obiee 12c in window 7 previous. Christian Berg Syed Hamd Salman

                and now the error is :-

                The key element here is that it maybe worked once, but you keep having issues. On a supported OS you wouldn't have errors coming from an unsupported install on an unsupported OS.

                You can easily imagine that OBIEE doesn't stop working at every reboot or it wouldn't even exist on the market, so the amount of issues you face (and will continue to face) with Windows 7 is not comparable to a standard OBIEE setup.

                1 person found this helpful
                • 6. Re: Post installation issues:- Unable to start Admin server
                  Syed Hamd Salman

                  We still stand by the fact that Windows 7 is not a supported OS for OBIEE 12c setup even for a standalone use,it would be better(recommended) you move to a supported OS or setup SampleApplite VM

                   

                  BUT

                   

                  Just out of curiosity, did you check you AdminServer.log and AdminServer-diagnostics.log to verify the actual errors and see if fixing those errors might help resolve your issue for time being.

                   

                  One last check you can perform is whether by any chance OBIEE OPSS RCU schema has locked, check the same by connecting to database using SYSDBA user and running below query:

                   

                  Select * from dba_users where username like '<PREFIX>_%';

                   

                  In above query replace <PREFIX> with your RCU schema prefix which was choosen while creating RCU schemas.

                  If OPSS and any other BIEE schema(BIPLATFORM,MDS,WLS etc) are locked then unlock the same using below query and do not set a new password for schemas otherwise you will need to perform some configuration changes in OBIEE end as well.

                   

                  alter user <PREFIX>_<SCHEMA NAME> account unlock;

                  commit;

                  • 7. Re: Post installation issues:- Unable to start Admin server
                    user3022517

                    after running this command

                          Select * from dba_users where username like 'DEV_%';

                    IT SAYS :- no rows selected.

                    • 8. Re: Post installation issues:- Unable to start Admin server
                      Syed Hamd Salman

                      then just remove WHERE condition from the query and first check if you are checking in correct database and if any of BIEE Schema exists in the database which you are checking.

                       

                      Select * from dba_users;

                       

                      Is DEV was the PREFIX used to create BIEE RCU schemas?

                      • 9. Re: Post installation issues:- Unable to start Admin server
                        Christian Berg

                        Good thing is I can be off of OTN for some time and know that my threads are still taken care of