0 Replies Latest reply on Jul 29, 2017 11:15 AM by kamalakar zensar

    ISG_SERVICE_EXECUTION_ERROR when launching from google chrome extension

    kamalakar zensar

      Hi

       

      We have launched process_order REST web services from google chrom extension (ARC)

      Given details of payload in json format

       

      {

      "PROCESS_ORDER_Input": {

      "RESTHeader": {

      "Responsibility": "ORDER_MGMT_SUPER_USER",

      "RespApplication": "ONT",

      "SecurityGroup": "STANDARD",

      "NLSLanguage": "AMERICAN",

      "Org_Id": "82"

      },

      "InputParameters": {

      "P_API_VERSION_NUMBER": "1.0",

      "P_INIT_MSG_LIST": "T",

      "P_RETURN_VALUES": "T",

      "P_ACTION_COMMIT": "T",

      "P_HEADER_REC": {

      "BOOKED_FLAG": "Y",

      "ORDER_TYPE_ID": "1004",

      "ORG_ID": "82",

      "PRICE_LIST_ID": "6007",

      "SOLD_TO_ORG_ID": "1093",

      "SHIP_TO_ORG_ID": "1153",

      "TRANSACTIONAL_CURR_CODE": "USD",

      "CUSTOMER_PO_NUMBER": "Test1-29-Jul-1",

      "PRICING_DATE": "SYSDATE",

      "INVOICE_TO_ORG_ID": "1152",

      "ORIG_SYS_DOCUMENT_REF" : "MgOrder2B-28-Jul-1",

      "ORDERED_DATE" : "SYSDATE",

      "PAYMENT_TERM_ID": "1002",

      "ORDER_SOURCE_ID": "0",

      "SALESREP_ID": "-3",

      "SHIPPING_METHOD_CODE": "000001_SFLY Deliv_P_P2D"

      },

      "P_LINE_TBL": {

      "P_LINE_TBL_ITEM": {

      "INVENTORY_ITEM_ID": "8021",

      "ORIG_SYS_LINE_REF": "MgLine2B28-Jul-1",

      "ORDERED_QUANTITY": "840",

      "ORDER_QUANTITY_UOM": "EA",

      "SHIP_FROM_ORG_ID": "141",

      "UNIT_SELLING_PRICE": "0.96",

      "OPERATION": "CREATE"

      }

      },

      "P_RTRIM_DATA": "N"

      }

      }

      }

       

      We are getting below response

       

      {
      "ISGServiceFault" : {
        "Code" : "ISG_SERVICE_EXECUTION_ERROR",
        "Message" : "Error while executing service",
        "Resolution" : "Please check Server logs.",
        "ServiceDetails" : {
        "ServiceName" : "SFLY_ORDER",
        "OperationName" : "process_order",
        "InstanceId" : "0"
        }
      }
      }

       

      Would like how we can check Server logs, is this error related call to rest webservice or issue with payload data, Any Help in fixing this will be appreciated.

       

      Thanks

      Kamalakar.G