0 Replies Latest reply on Aug 10, 2017 5:38 AM by 954736

    WF mailer can not be startup,log show java.lang.ArrayIndexOutBoundException

    954736

      Customer following the below Notes and do all the operations as per below Notes,but the workflow mailer still can not startup.
      Same error display ‘java.lang.ArrayIndexOutOfBoundsException: 0′ before and after do action plan.

      R12 E-Business Suite Worklfow Notification Mailer Crashes / Shuts Down With Error ‘java.lang.ArrayIndexOutOfBoundsException at NotificationFormatter.handleAddrEndTag(NotificationFormatter.java’ When Max Error Count Is Reached (Doc ID 2256476.1)
      How To Rebuild Mailers Queue When it is Inconsistent or Corrupted? (Doc ID 736898.1)

      Please refer the mailer log.

      Before action plan error
      —————————————
      [Aug 9, 2017 4:46:41 PM CST]:1502268401302:-1:-1:scmap1.tbea.com:172.28.8.34:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:172.28.8.34:57493:1502268400911:7:UNEXPECTED:[SVC-GSM-WFMLRSVC-10139-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:java.lang.ArrayIndexOutOfBoundsException: 0
      at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleAddrEndTag(NotificationFormatter.java:25 8)
      at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:556)
      at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:211)
      at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1554)
      at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:409)
      at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:355)
      at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:350)
      at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:352)
      at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:77)
      at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:796)
      at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:613)
      at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
      at java.lang.Thread.run(Thread.java:724)

      After action plan error
      ————————————-
      [Aug 9, 2017 5:55:00 PM CST]:1502272500816:-1:-1:scmap1.tbea.com:172.28.8.34:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:172.28.8.34:68383:1502272493979:7:UNEXPECTED:[SVC-GSM-WFMLRSVC-10142-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:java.lang.ArrayIndexOutOfBoundsException: 0
      at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleAddrEndTag(NotificationFormatter.java:25 8)
      at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:556)
      at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:211)
      at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1554)
      at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:409)
      at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:355)
      at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:350)
      at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:352)
      at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:77)
      at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:796)
      at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:613)
      at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
      at java.lang.Thread.run(Thread.java:724)

      Expect your reply.
      Thanks in advanced.

       

      Regards
      Gavin